Customer Relations Associate

6 days ago


Honolulu, Hawaii, United States AWP Safety Company Full time
Job Title: Customer Relations Associate

A challenging role has become available at AWP Safety, a leading traffic control specialist in North America. As a Customer Relations Associate, you will play a crucial part in delivering exceptional service to our customers.

Key Responsibilities:
  • Enter high volumes of data into various systems for billing purposes
  • Make adjustments and handle billing discrepancies and rejections in a timely and accurate manner
  • Validate, verify, and compare contract agreements as needed
  • Provide excellent customer service and ensure a positive experience for our customers
  • Support the team in securing timely payments from customers
  • Act as a resource for other functions within AWP
  • Answer phones and respond to inquiries using a professional and courteous demeanor
  • Provide general office support and peer training as requested
  • Comply with all AWP policies, procedures, and safety requirements
Requirements:
  • High school diploma or GED required
  • 1 year of data entry or relevant experience preferred
  • Basic knowledge of accounting principles and terminology; strong math skills
  • Excellent verbal and written communication
  • Intense focus on accuracy and attention to detail; organized
  • Problem-solving skills
  • Critical thinking skills
  • Demonstrate high degree of accuracy and attention to detail
  • Excellent organizational skills
  • Outgoing & assertive personality – not afraid to approach individuals
  • Proficiency with Microsoft Office Suite Products (Excel, Word)
  • Experience with Microsoft Great Plains and Salesforce software preferred
Benefits:
  • Benefits-eligible 1st of the month following hire
  • All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
  • Company paid 50k in basic life insurance
  • Health Savings and Flex Spending Accounts Available
  • 401(k)
  • Paid Time Off & Paid Holidays
  • AWP named one of America's Greatest Workplaces 2023 for Diversity

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.



  • Honolulu, Hawaii, United States AWP Safety Company Full time

    Job Title: Customer Relations AssociateA challenging opportunity has arisen for a Customer Relations Associate to join our team at AWP Safety Company. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our customers and contributing to the company's mission of protecting businesses, people, and...


  • Honolulu, Hawaii, United States AWP Safety Company Full time

    Job Title: Customer Relations AssociateAWP Safety is a leading traffic control specialist in North America, with a team of 6,500 professionals working to secure 2,000 work zones every day. Our mission is to protect businesses, people, and time.Job SummaryThis role is responsible for delivering excellence in service and contributing to the mission of...


  • Honolulu, Hawaii, United States HMSA Full time

    Job SummaryOverviewHMSA seeks a skilled Customer Relations Trainer to drive consistency in operations through the development and facilitation of eLearning materials. The ideal candidate will assess, develop, evaluate, implement, and deliver training and development programs for the business units within the Customer Relations department.Key...


  • Honolulu, Hawaii, United States HMSA Full time

    Job SummaryPay Range: $51,124-$74,293Note: Individuals typically begin between the minimum to middle of the pay rangeHMSA seeks a skilled professional to drive consistency in operations through the development and facilitation of eLearning materials. The ideal candidate will assess, develop, evaluate, implement, and deliver training and development programs...


  • Honolulu, Hawaii, United States Genki Sushi USA, Inc Full time

    Job Title: Marketing and Customer Relations ManagerWe are seeking a highly skilled Marketing and Customer Relations Manager to join our team at Genki Sushi USA, Inc. This is a unique opportunity to drive business growth and customer satisfaction through innovative marketing strategies and exceptional customer service.Key Responsibilities:Develop and execute...


  • Honolulu, Hawaii, United States Trane Technologies Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our valued customers.Key ResponsibilitiesProvide support to customers and resolve problems to ensure customer...


  • Honolulu, Hawaii, United States HMSA Full time

    Job SummaryHMSA seeks a highly skilled and experienced professional to drive consistency in operations through the development and facilitation of eLearning materials. The ideal candidate will have a strong background in training and development, with excellent organizational and communication skills.Key ResponsibilitiesDevelop and deliver training programs...

  • Lot Associate

    3 weeks ago


    Honolulu, Hawaii, United States The Home Depot Full time

    Job Summary:The Home Depot is seeking a skilled Lot Associate to join our team. As a Lot Associate, you will be responsible for assisting customers with the loading of their vehicles and maintaining the entrance of the store. This role requires excellent customer service skills and the ability to work effectively in a fast-paced environment.Key...


  • Honolulu, Hawaii, United States Bridgestone America, Inc. Full time

    Retail Customer AdvisorEmployee Type: Regular | Full-timeCompany OverviewBridgestone Retail Operations (BSRO) is a subsidiary of Bridgestone Americas, employing over 22,000 individuals across North America. With more than 2,200 company-owned locations, including Firestone Complete Auto Care, Tires Plus, and Wheel Works, BSRO is a leader in tire and auto...


  • Honolulu, Hawaii, United States Magellan Health Full time

    About the RoleThis is an onsite position that requires residing in Hawaii. As a Customer Experience Associate, you will be a customer advocate, supporting our members and providers, facilitating care and service. Your primary responsibilities will include handling incoming and outgoing calls related to healthcare benefits, administering intake documentation,...


  • Honolulu, Hawaii, United States Magellan Health Full time

    About the RoleThis is an onsite position that requires residing in Hawaii. As a Customer Experience Associate, you will be a customer advocate, supporting our members and providers, facilitating care and service. Your primary responsibilities will include handling incoming and outgoing calls related to healthcare benefits, administering intake documentation,...


  • Honolulu, Hawaii, United States Y. Hata & Co., Ltd. Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Associate Lead to join our team at Y. Hata & Co., Ltd. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive shopping experience for our customers.Key...


  • Honolulu, Hawaii, United States Automobile Club Full time

    Customer Service Sales Associate We are looking for a motivated individual who thrives in a customer-focused environment. This position offers extensive training on a range of AAA products and services, enabling you to assist members with confidence. The training program is tailored to help you meet both personal and team sales objectives effectively. You...


  • Honolulu, Hawaii, United States Penske Full time

    Position Overview:A Penske Client Relations Specialist is dedicated to collaborating with clients to arrange preventative maintenance services, manage external repairs, and effectively oversee the workshop schedule.Key Responsibilities:Formulate daily and weekly staffing strategies by considering client requirements, projected unscheduled repairs,...


  • Honolulu, Hawaii, United States Island Energy Services LLC Full time

    Position Overview:Join Island Energy Services LLC as a Customer Service Associate, where we strive to enhance the quality of life for our community through exceptional service and dedication.Company Background:Island Energy Services LLC is a prominent local enterprise specializing in the logistics and distribution of energy products. Our operations span...


  • Honolulu, Hawaii, United States Cookie Corner Hawaii Full time

    Job OverviewPosition: Customer Support AssociateWe are seeking a friendly and enthusiastic individual to provide exceptional customer service and cashier support. This role offers both flexible part-time and full-time opportunities.About UsCompany: Cookie Corner HawaiiAt Cookie Corner Hawaii, we believe that cookies bring joy to people's lives. Our workplace...


  • Honolulu, Hawaii, United States Island Energy Services LLC Full time

    Position: Customer Service AssociateCompany Overview:Island Energy Services (IES) is dedicated to enhancing the quality of life for individuals in Hawai'i. As a prominent local enterprise, we excel in the logistics and distribution of energy products through our extensive network of terminals.Core Values:Our operations are guided by four fundamental...


  • Honolulu, Hawaii, United States FERRAGAMO USA INC Full time

    OUR LEGACY AND COMMITMENT TO ENHANCE YOUR SKILLS AND CREATIVITYFerragamo USA Inc. is the flagship Company of the Ferragamo Group, a prominent player in the luxury sector with a rich history dating back to 1927. Under the innovative guidance of Maximilian Davis, FERRAGAMO is redefining its Italian heritage by offering a fresh perspective on sophistication and...


  • Honolulu, Hawaii, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and motivated Branch Associate to join our team at Sherwin-Williams. As a Branch Associate, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our branch.Key ResponsibilitiesReceive and prepare orders in a timely and accurate manner Safely move, load, and...


  • Honolulu, Hawaii, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Branch Associate to join our team at Sherwin-Williams. As a key member of our branch team, you will be responsible for providing exceptional customer service, receiving and preparing orders, and safely moving, loading, and delivering products.Key ResponsibilitiesProvide customer service and...