Business Application Specialist II
6 days ago
The City of Virginia Beach is seeking a highly skilled Business Application Specialist II to join the Housing and Neighborhood Preservation Department. As a key member of the joint technology services team, you will provide primary technology support for the department.
The department's primary goal is to connect people to resources, helping them maintain or sustain housing in vibrant, well-maintained neighborhoods. The team's purpose will be to support that work by managing the department's business applications in use now and in the future and providing general technology support for the department's staff.
Key Responsibilities:- Housing technology and application user support
- Project team support
- User access control and password management
- System troubleshooting and technical ticketing
- Incident, problem, and change management
- Software modification and testing
- Process documentation and training
- Hardware and software inventory maintenance
- Professional development and committee participation
This position assists with managing the department's current and future business application systems which include Accela Automation and Housing Pro (HAPPY Software). The successful candidate will identify and analyze business needs, streamline process improvements, and collaborate with IT and vendors to resolve technical issues.
Requirements:- Knowledge and experience working with Java scripting and/or SQL
- Ability to create and update custom reports
- Experience training others in new software and developing technical documents
- Experience testing software implementations and deployments
- Leadership and project management skills
- Logistics management and tracking
- End-user support and maintenance
The City of Virginia Beach offers a comprehensive benefits package, including health, dental, and life insurance, retirement plans, paid time off, holidays, and parental leave. Additionally, the BAS position is eligible for hybrid work arrangements after a training period.
Estimated Salary:$60,000 - $80,000 per year, depending on qualifications and experience.
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