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Leasing Associate, Renewals

2 months ago

Minneapolis, Minnesota, United States Roofstock Full time

{"h1": "Renewal Specialist Job Description", "p": "At Roofstock, we're passionate about making real estate investing accessible, cost-effective, and simple. As a Renewal Specialist, you'll play a vital role in our leasing team, focusing on renewing leases for our residents. Your primary objective will be to enhance resident retention through effective communication and relationship-building, ensuring a seamless renewal process that benefits both residents and property owners.", "ul": [{"li": "Proactively manage lease expiration dates and initiate renewal discussions with residents to encourage timely lease renewals."}, {"li": "Serve as the primary point of contact for residents regarding renewal inquiries, addressing concerns and providing information about lease terms and property updates."}, {"li": "Work with residents to negotiate lease terms, rental rates, and any necessary adjustments, maintaining a balance between resident satisfaction and owner profitability."}, {"li": "Prepare and process renewal agreements and ensure all necessary documentation is completed accurately and efficiently."}, {"li": "Maintain accurate records of renewal status, resident communications, and feedback in property management software."}, {"li": "Collaborate with the leasing team, maintenance staff, and property managers to ensure a smooth transition during the renewal process and address any resident issues promptly."}, {"li": "Stay informed about local rental market trends and provide insights to management to assist in pricing strategies and lease agreements."}], "h2": "Requirements", "ul": [{"li": "2+ years of experience in property management or real estate"}, {"li": "Licensed Real Estate Agent"}, {"li": "Ability to prioritize and take initiative"}, {"li": "Excellent customer service skills"}, {"li": "Phenomenal communication skills, both written and verbal"}, {"li": "High level of attention to detail and strong organizational skills"}, {"li": "Tech-savvy with the ability to use Google Suite"}]}