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Lease Servicing Specialist II

4 weeks ago

Minneapolis, Minnesota, United States CoBank Full time
Job Description

CoBank is seeking a highly skilled Lease Servicing Specialist II to join our team. In this role, you will be responsible for performing end-to-end deal management activities for lease transactions. This includes task prioritization, quality assurance, documentation, funding, and booking. You will work in a team environment and collaborate with Relationship Services Specialists, asset management, credit, accounts payable, and tax to ensure that lease origination commitments are fulfilled. You will also provide periodic status to Leasing Delivery Services leadership and other internal departments.

Key Responsibilities
  • Coordinate with leasing customers and partners to collect credit conditions required to prepare lease documents.
  • Prepare and send lease contract documents to leasing customers and partners in accordance with FCL policy and procedure, ensuring completeness and accuracy over lease agreements.
  • Complete booking activities to meet internal, partner, and customer commitments, performing booking functions to active lease contracts in the lease accounting system.
  • Complete funding activities for assigned accounts to meet internal, partner, and customer commitments, performing appropriate due diligence according to FCL policies and preparing vendor payment requests within authority limits.
  • Perform maintenance activities in support of contract modifications, corrections, and end-of-lease decisions over the life of the lease.
  • Complete UCC filings within regulatory guidelines and take appropriate steps to manage recordable legal documents with title companies, state, and local jurisdictions.
  • Back up other team members and perform closing activities for other teams in support of workload leveling.
  • Perform quality assurance functions, working with the team to ensure that high-quality standards are achieved.
  • Communicate status to the team and leadership, keeping the supervisor informed of workload and escalating issues in a timely manner.
  • Actively engage with the team to contribute to the fulfillment of overall partner and customer origination commitments and issue resolution.
  • Participate in relationship status calls and participate in on-site visits to assigned accounts to build relationships and improve service.
  • Work closely with Relationship Managers, Account Managers, customers, and lease partners to provide superior customer service.
  • Periodically review and update procedures to align with business practices.
  • Actively identify continuous improvement opportunities and partner with management to implement process and system enhancements.
  • Cross-train to assist and back up other associates.
Requirements
  • High school diploma or GED required.
  • 2 years of experience, preferably in the leasing industry.
  • Associates or bachelor's degree in finance, business administration, or a relevant discipline preferred.
  • Basic knowledge of the Farm Credit System preferred.
  • Basic knowledge of the leasing industry, leasing documentation, tax, and closing requirements.
  • Working knowledge of office software applications, Tvalue, CRM, and Rapport.
  • Ability to accommodate varying work and scheduling requirements to meet deadlines.
  • Ability to solve problems and identify when to escalate issues.
  • Ability to interact with and engage others appropriately at all levels in the organization.
  • Demonstrated skills in Microsoft Office applications (Outlook, Word, and Excel).
  • Ability to work independently as well as collaboratively in a team environment.
  • Strong organizational and time management skills.
  • Excellent detail and customer service orientation.
  • Strong verbal and written communication and interpersonal skills.