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Restaurant Operations Manager

2 months ago

Buffalo, New York, United States Buffalo Marriott HARBORCENTER Full time
About the Role

We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at the Buffalo Marriott at LECOM HARBORCENTER. As a key member of our restaurant operations team, you will be responsible for providing exceptional customer service, leading and training staff, and ensuring the smooth operation of our restaurant.

Key Responsibilities
  • Lead and Train Staff: Provide guidance and support to restaurant staff to ensure they are equipped to deliver exceptional customer service and meet the high standards of our restaurant.
  • Manage Restaurant Operations: Oversee the day-to-day operations of the restaurant, including inventory management, scheduling, and staff supervision.
  • Ensure Customer Satisfaction: Foster a positive and welcoming atmosphere for our guests, responding promptly to their needs and concerns.
  • Collaborate with Management: Work closely with the Food and Beverage Manager and General Manager to achieve business objectives and implement new initiatives.
  • Maintain a Clean and Safe Environment: Ensure the restaurant is clean, safe, and well-maintained, adhering to all health and safety regulations.
Requirements
  • Experience: Minimum of two years of experience in a similar role, preferably in the hospitality industry.
  • Education: High school graduate or equivalent.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.
About Us

The Buffalo Marriott at LECOM HARBORCENTER is a premier hotel located in the heart of downtown Buffalo, offering stunning views of the city and Lake Erie. Our hotel features a range of amenities, including a fitness center, event space, and restaurant. We are committed to providing exceptional service and creating a memorable experience for our guests.