Lodging Quality Assurance Supervisor
3 weeks ago
Position Summary
- Oversee the sanitation of guest accommodations, linens, corridors, carpets, and additional facilities to uphold exceptional cleanliness standards.
- Ensure adherence to daily housekeeping protocols and regulations.
- Assist in workforce scheduling, employee training, and the establishment of housekeeping benchmarks.
- Conduct inspections of guest rooms, document inconsistencies, and address guest inquiries in a timely manner.
- Educate staff on company guidelines, safety measures, and hygiene practices.
- Foster positive guest interactions and manage lost and found processes.
- Collaborate with maintenance for pre-arrival cleaning and repairs.
- Oversee linen inventory, stock management, and enforce company safety regulations.
Qualifications
- Prior experience in housekeeping is essential.
- Must possess attention to detail, adaptability, and excellent communication abilities.
- Experience in a supervisory role is advantageous.
- Knowledge of cleaning equipment and solutions is preferred.
Physical Requirements: This position may require physical activities such as lifting, bending, and prolonged standing. Uniforms and Personal Protective Equipment (PPE) may be necessary.
About Aramark:
Aramark is committed to service excellence and driven by a collective mission to positively impact employees, clients, communities, and the environment. The company promotes equal employment opportunities and values diversity, ensuring a commitment to inclusivity, fairness, and professional growth for all team members.
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