Restaurant Operations Manager

6 days ago


Cannon Beach, Oregon, United States Surfsand Resort Full time
Job Summary

The Surfsand Resort is seeking a highly skilled Restaurant Floor Supervisor to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for managing the development and performance of our associates, ensuring exceptional customer service, and maintaining a clean and safe environment.

Key Responsibilities
  • Restaurant Operations: Manage the daily operations of the restaurant, including food preparation, service, and maintenance of equipment.
  • Associate Development: Develop and implement training programs to enhance the skills and knowledge of our associates.
  • Customer Service: Ensure exceptional customer service by monitoring wait staff's selling efficiency and addressing guest concerns in a timely manner.
  • Sanitation and Safety: Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas to ensure compliance with operational standards and company policies.
  • Quality Control: Conduct regular audits to ensure consistent high-quality of food preparation and service.
  • Guest Satisfaction: Monitor restaurant guest satisfaction by walking the floor and interacting with guests to identify areas for improvement.
Requirements
  • Education: Associate's degree from a two-year college or technical school, or equivalent hotel and management experience.
  • Communication Skills: Excellent communication, problem-solving, and PC skills required.
  • Certifications: Food Handler Certification and OLCC required.
  • Background Check: Pre-employment drug testing and background checks administered.
Equal Employment Opportunity

The Surfsand Resort provides equal employment opportunities to all individuals based on job-related qualifications and ability without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status or characteristic protected by law.



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