Marine Sales Representative
3 weeks ago
We are seeking a highly motivated and customer-focused Marine Sales Consultant to join our team at Boater's World Marine Centers in Islamorada, FL.
Key Responsibilities:- Assist customers with purchasing boats, motors, trailers, and parts while delivering exceptional customer service.
- Perform all aspects of the sales process and ensure customer satisfaction.
- Maintain a steady flow of customer interactions and inquiries using our CRM system.
- Enter customer information, unit characteristics, and pricing data into our DMS to provide accurate quotes and buyer's agreements.
- Build relationships with customers by providing a customer-centric experience.
- Offer to sell complimentary and add-on items to customers, striving to increase profit per customer working closely with the Finance and Service Departments.
- Inform management of customer service opportunities and explore ways to add value.
- Assist management with creating accurate and attractive website listings.
- Utilize social media to promote dealership product and service offerings.
- Knowledge of the marine industry/boating preferred.
- Minimum of 1 year experience with receiving and shipping inventory items into a DMS, preferably in a retail environment.
- High school diploma.
- Team-oriented, flexible, and focused on maintaining a high level of customer service.
- Basic computer skills with experience in Microsoft Office preferred.
- Strong attention to detail and basic mathematical skills.
- Excellent communication skills and the ability to turn an upset customer into a champion of the organization.
- Strong desire to build relationships and create positive interactions with others.
- Maintain a neat and professional appearance.
- A passion for the boating industry and a willingness to learn.
- Retail environment.
- Saturday shifts required.
- May be required to work more than 40 hours.
- Extensive use of viewing a computer monitor and using a keyboard.
- Ability to stand for extended periods.
- Ability to lift, pull, or push at least 40 pounds.
- Routinely kneel, bend over, and reach high or low shelves.
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