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Senior Solutions Consultant

2 months ago

San Francisco, California, United States Mezmo Full time
About the Role

The Senior Solutions Consultant is a key member of Mezmos growth strategy team. Your primary responsibility is to provide prospective customers with the confidence that the Mezmo Platform can address their observability and telemetry data challenges. You will achieve this by collaborating with Mezmos technical services team to deliver compelling value-based demonstrations, managing successful validation events, and implementing strategies that address prospects critical needs and business requirements.

Key Responsibilities:
  1. Engage with prospective customers to understand their challenges in using telemetry data for observability and other functions.
  2. Demonstrate the Mezmo platform to provide prospects with the confidence that the platform can address their challenges and needs.
  3. Conduct Technical Validation events to enable prospects to see firsthand how the Mezmo platform can be deployed for their needs and build a business case to support the purchase.
  4. Collaborate with marketing to support lead generation events, including webinars and conferences.
  5. Assist the business development team in identifying the right people to approach and message to generate sales leads.
  6. Support responding to prospect requests for information or proposals.
  7. Collaborate with the rest of the Technical Services team to create selling collateral, including whitepapers, solution demonstrations, and online workshops.
  8. Support the Customer Success and AE team in efforts to expand the Mezmo solution footprint in existing customers by identifying new use cases to which Mezmo can be applied and selling the customer on Mezmos value.
Qualifications:
  • 5+ years of experience in a sales/solution engineering role successfully selling a complex platform to a technical audience.
  • Proven success operating in a complex technical sales cycle with multiple stakeholders.
  • Experience building and presenting a proposed solution architecture.
  • Working familiarity with observability tools, particularly those used to interpret and analyze telemetry data.
  • Experience analyzing data using data engineering techniques and consolidating and reporting findings and recommendations.
  • Familiarity with public cloud offerings and the services and components that make up their infrastructure.
  • Ability to work autonomously given fundamental priorities, responsibilities, objectives, and desired key results.
  • Strong operational skills with the ability to multitask and prioritize well in a fast-paced and dynamic work environment.
  • Self-learner with experience and a level of comfort learning as you go, or learning a technology to understand how it relates to the Mezmo platform to explain or sell its value to a prospective customer.
  • Proven collaborator with other parts of a Go-To-Market organization, including sales, product marketing, and business development.
Compensation:

This role has an OTE starting salary range of $180,000.00 - $200,000.00 + equity + benefits. Actual compensation is influenced by a wide array of factors including but not limited to your individual skills, experience, and location.

About Mezmo:

Mezmo's Telemetry Pipeline makes it easier to understand data, optimize data to control costs, and respond quickly to make data-driven decisions. Applying data engineering principles, Mezmo helps organizations gain confidence in their telemetry data and extract business value from it. Organizations can centralize data from various sources via Mezmos open platform. Data profiling helps understand the data before it is optimized by applying out-of-the-box and custom processors to transform data and route it to the desired destinations for further analysis. With the Mezmo Telemetry Pipeline, enterprises can rapidly respond to any incident or data changes. This empowers teams to make faster decisions, all while controlling data costs.

Customers love the Mezmo platform's speed, ease of use, and ability to scale. The platform gives customers flexibility, regardless of the other tools they use in their observability and security stacks.

What it's like to work at Mezmo:

At Mezmo, our culture is everything. We have an inclusive, collaborative, and fulfilling work environment so that our teammates can tackle some of technology's biggest challenges. Join us if you:

  • Want to solve hard problems.
  • Want to enable Mezmos customers, partners, and community to be highly productive and successful.
  • Thrive in collaborative, cross-functional environments.
  • Enjoy jumping in where needed to help the whole company succeed.
  • Take your role, but not yourself, seriously. At Mezmo, we know that pride, humility, and kindness are not mutually exclusive.
Benefits:
  • Receive competitive compensation.
  • Receive competitive benefits, including:
    • 100% healthcare coverage for you and your family.
    • 100% dental coverage for you and your family.
    • 100% vision coverage for you and your family.
    • Flexible time off. Work-life balance is valued here and we encourage you to take the opportunity to recharge.
    • One company-wide mental health day off per month in addition to all nationally recognized holidays.
    • $600 annual remote work expense reimbursement in addition to hardware setup provided by the company.