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Retail Store Associate

2 months ago

San Carlos, California, United States Office Depot Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Store Associate to join our team at Office Depot. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a positive and productive store environment.

Key Responsibilities
  • Customer Centric Experience:
    • Provide proactive and personalized support to customers, ensuring a positive and engaging shopping experience.
    • Utilize sales programs and product knowledge to promote sales and drive revenue growth.
    • Stay up-to-date on planned advertisements, promotions, and sales and loyalty programs.
  • Store Operations Commitment:
    • Maintain a clean, organized, and well-stocked store environment, adhering to company standards.
    • Ensure accurate inventory management, including scanning, investigating, and filling inventory lows and outs.
    • Support freight processes and maintain a neat and organized freight sorting area.
  • Print and Tech Expertise:
    • Develop and maintain personal selling skills and product knowledge through sales and service tools provided.
    • Stay up-to-date on the latest technology and print products, ensuring expertise in these areas.
  • Sales Techniques:
    • Apply sales principles and techniques to create satisfying customer interactions and drive sales growth.
    • Ensure compliance with company policies, procedures, and practices, supporting loss prevention efforts.
Requirements
  • High school diploma or equivalent education preferred.
  • No previous experience required, but basic computer skills and ability to use technology for information and documentation.
  • Excellent interpersonal and communication skills, with a focus on establishing strong relationships with customers and colleagues.
  • Ability to read, count, and write accurately, with a focus on documentation and inventory management.
About Office Depot

Office Depot is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence. We empower every business, professional, and consumer to achieve more every day, with a focus on delivering exceptional customer experiences and driving sales growth.

We are an equal opportunity employer, committed to providing a diverse and inclusive work environment. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.