Sales Project Manager

19 hours ago

Peabody, Massachusetts, United States Northeast Painter and Construction LLC Full time
About Northeast Painter and Construction LLC

Welcome to Northeast Painter and Construction LLC, a team of skilled and dedicated professionals committed to delivering exceptional painting services to our clients.

We pride ourselves on our attention to detail, superior customer service, and exceptional workmanship. Our team works on a wide range of painting projects, from residential homes to commercial buildings, and everything in between.

Job Description

We are seeking a motivated and experienced Sales Project Manager to join our team. As a Sales Project Manager, you will be responsible for overseeing sales projects, managing client relationships, coordinating project timelines, and ensuring successful project delivery.

Key Responsibilities
  • Create a smooth transition of work from sales to operations
  • Act as a project manager by staying in touch with open jobs and customers
  • Set and attend formal "hand-off" meetings with production staff
  • Support production staff with communication and answers to job questions
  • Attend customer meetings with other staff, when necessary
  • Coordinate schedule, work, etc. with clients and production staff, including subcontractors
  • Occasionally order specialized product
  • Collaborate with internal staff to discuss jobs' financial outcomes
  • Review and approve vendor charges weekly
  • Authorize change orders for additional work
  • Authorize customer invoices upon job completion
Sales and Account Management
  • Follow up with prospective customers on their outstanding proposals
  • Develop and build relationships with customers to position us as their favorite trusted resource
  • Generate new leads and support existing customers to discover new opportunities
  • Provide regular and thorough updates to CRM and other software to share info with others
  • Develop sales targets, strategies, target customers, and other metrics for success
  • Leverage new and past relationships to increase sales opportunities and relationships
  • Enhance customer relationships with face-to-face meetings, events, routine messages, etc.
Project Estimating
  • Estimate jobs according to our gross profit model
  • Work with clients to clearly define the scope of work via meetings, emails, and other methods
  • Write detailed and accurate estimates for proposal
  • Use our software to thoroughly document customer and job information
  • Research & collaborate with internal & external staff to source special products and find new solutions to problems
  • Attend pre-bid walk-through visits to job sites to determine logistics and scope
  • Negotiate best solutions and pricing to achieve customers' scope, budget, and scheduling needs
Personal Development
  • Attend ongoing sales, product, and service training to increase skills
  • Attend additional training when appropriate
About You

We are looking for someone who can build rapport with a wide range of individuals, enjoys frequent communication and engagement with others, identifies and fulfills customer expectations, adapts to various situations with ease, is customer-focused and committed to customer satisfaction, demonstrates self-control and an ability to manage time and priorities, writes clearly, succinctly, and understandably, and identifies and prioritizes activities that lead to a goal.

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