Customer Relationship Manager

3 days ago


Maryland Heights, Missouri, United States Spectrum Full time

Spectrum is committed to building a workforce that reflects our communities and providing equal opportunities for employment and advancement.

Job Summary

We are seeking a highly motivated Sales Representative to join our team in the United States. This role will involve selling products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation, lobby events, and by building strong relationships with property managers.

The successful candidate will have excellent communication skills, be able to work outside for extended periods in any season, and have a valid driver's license with a satisfactory driving record.

Key Responsibilities:
  • Meet established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio.
  • Solicit residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management.
  • Generate incremental revenue from existing customers by adding new/additional services.
  • Respond to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved.
  • Maintain a well-informed knowledge base of competitors' activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions.
Requirements:
  • High School Diploma or equivalent work experience.
  • Experience in sales or customer service – 0 to 6 months.
  • Valid driver's license with a satisfactory driving record within Company required standards.
  • Able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.).

This is an hourly position with an estimated annual salary of $40,000-$70,000 based on location and experience.



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