Retail Banking Professional

5 days ago


Chicago, Illinois, United States Fifth Third Full time
About the Role

Fifth Third Bank is seeking a highly motivated and customer-focused individual to join our team as a Retail Banking Professional. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, providing personalized financial solutions, and driving business growth.

Key Responsibilities
  • Customer Engagement: Develop and maintain a deep understanding of our customers' financial needs and goals, and provide tailored solutions to meet their needs.
  • Product Knowledge: Stay up-to-date on our full range of retail banking products and services, and effectively communicate their benefits to customers.
  • Sales and Cross-Selling: Identify opportunities to cross-sell and upsell our products and services to existing customers, and develop strategies to increase sales and revenue growth.
  • Relationship Building: Foster strong relationships with customers, colleagues, and business partners to drive business growth and customer satisfaction.
  • Risk Management: Maintain a strong understanding of risk management principles and practices, and take proactive steps to mitigate risk and ensure compliance with regulatory requirements.
Requirements
  • Education: College degree or equivalent work experience.
  • Experience: 1-2 years of experience in retail banking, customer service, or a related field.
  • Skills: Excellent communication and interpersonal skills, strong analytical and problem-solving skills, and ability to work in a fast-paced environment.
  • Certifications: S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS).
About Fifth Third Bank

Fifth Third Bank is a leading financial institution with a strong commitment to customer service and community involvement. We offer a dynamic and inclusive work environment, competitive compensation and benefits, and opportunities for professional growth and development.



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