Shift Lead Trainee

4 days ago


Lansing, Michigan, United States Sundance Full time

About Sundance:

Sundance is a dynamic and fast-paced restaurant environment where teamwork and collaboration are essential. As a Shift Lead Trainee, you will play a critical role in supporting the Restaurant General Manager in achieving our high standards.

Key Responsibilities:

  • Team Development: You will support the development of Team Members by providing feedback, guidance, and coaching to ensure they have the skills and knowledge needed to succeed.
  • Restaurant Operations: You will assist in maintaining a clean, safe, and organized restaurant environment, ensuring that all equipment and facilities are in good working order.
  • Customer Service: You will provide exceptional customer service by resolving customer complaints quickly and efficiently, and by ensuring that all customers receive a positive experience.

Shift Lead Behaviors:

  • Effective Communication: You will communicate openly and honestly with the Restaurant Management team, providing regular updates on team performance and suggesting improvements.
  • Problem-Solving: You will be able to identify and resolve problems quickly and effectively, using your initiative and judgment to find solutions.
  • Leadership: You will demonstrate leadership skills by guiding and supporting Team Members, and by taking ownership of your responsibilities.


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