Automotive Collections Specialist

3 days ago


Fort Worth, Texas, United States Caliber Sourcing Full time
Job Summary:

As an Automotive Collections Specialist with Caliber Sourcing, you will play a crucial role in reducing losses by collecting payments or offering payment solutions on past due accounts. Your exceptional customer service skills and ability to negotiate payment solutions will make you a valuable asset to our team.

Key Responsibilities:
  • Collect payments or offer payment solutions on past due accounts to minimize losses.
  • Handle inbound and outbound call volume servicing Car/Van accounts, providing a superior customer experience.
  • Negotiate payment solutions on delinquent accounts when the customer cannot make an immediate payment.
  • Perform skip tracing to locate clients and collateral by obtaining phone numbers and addresses for delinquent customers through authorized means.
  • Present recommendations to management regarding the final resolution for un-collectible accounts.

Requirements:
  • 2 years of Collections experience preferred.
  • 1 year of skip tracing experience is preferred.
  • Skills: Problem Solving, Collections, Customer Service Focused Driven, Self-Motivated, Team Player, Spanish Speaking.

About Us:
Caliber Sourcing is a leading provider of contract professionals, offering competitive salaries, benefits, and a 401k option with a company match. We are an Equal Opportunity Employer and proud to be certified as a Woman-Owned Business Enterprise and a Woman-Owned Small Business.
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