Collection Specialist
2 days ago
We are seeking a highly skilled Collection Specialist to join our team at Kyyba. As a Collection Specialist, you will be responsible for making outbound and taking inbound calls from Mercedes-Benz Financial Services customers to collect payments on live and terminated accounts.
You will negotiate payment solutions with customers who need assistance and follow up when payment arrangements have expired. Your excellent customer service skills will be essential in handling incoming calls from external and internal customers.
In addition to collecting payments, you will manage a queue of assigned accounts, perform skip tracing activities to locate customers and collateral, and collaborate with internal and external groups to resolve escalated customer issues.
Requirements:
- HS Diploma or GED required
- 1-2 years' experience in Customer Service and/or Collections environment preferred
- Familiarity with the automotive industry is a plus
About Kyyba:
Kyyba is a global company delivering high-quality resources and top-notch recruiting services. We are proud of our work culture, which embodies our core values of value, passion, excellence, empowerment, and happiness.
We empower our employees with the resources, incentives, and flexibility they need to support a healthy, balanced, and fulfilling career. Join us in our mission to deliver exceptional results and make a positive impact in the industry.
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