Retail Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our members, ensuring a positive and safe shopping experience.
Key Responsibilities- Deliver outstanding customer service, responding to member inquiries and resolving issues in a timely and professional manner.
- Maintain a thorough understanding of merchandise protection procedures and shrink alert protocols, ensuring the security of our products and assets.
- Monitor member and visitor traffic, responding to Electronic Article Surveillance (EAS) alarms and maintaining a safe and positive environment for all.
- Process empty water jug return vouchers and maintain all club policies and procedures.
- Perform other duties as assigned, including working in other departments as needed.
- Strong interpersonal skills and attention to detail.
- Basic math skills preferred.
- Ability to use a smart handheld device.
- Must successfully complete required training and certification processes.
- Must be employed with the company for at least 6 months.
- At least 18 years of age.
This role requires regular, predictable, full attendance and involves standing and moving about on hard surfaces for extended periods. May require occasional lifting up to 30 lbs and exposure to both indoor and outdoor temperatures.
CompensationThe pay range for this position is starting from $14.25. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications.
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Jacksonville, Florida, United States BJ's Wholesale Club Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a safe and secure environment...
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Jacksonville, Florida, United States BJ's Wholesale Club Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a safe and secure environment...
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Jacksonville, Florida, United States BJ's Wholesale Club Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at BJ's Wholesale Club. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a safe and clean store...
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