Retail Customer Service Representative

2 days ago

Jacksonville, Florida, United States Sam's Club Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Associate. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate cash registers, process transactions, and maintain a clean and organized sales floor.
  • Assist members with purchasing decisions, locate merchandise, and promote products and services.
  • Maintain a positive and friendly attitude, ensuring a welcoming environment for all members.
  • Work collaboratively with colleagues to achieve sales goals and maintain a high level of customer satisfaction.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities.
  • Excellent communication and interpersonal skills.
  • Ability to stand for long periods, lift up to 25 pounds, and move freely throughout the sales floor.
What We Offer
  • Competitive hourly wage and performance-based bonus opportunities.
  • Opportunities for career growth and advancement within the company.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Paid time off and holidays.
  • Discounts on merchandise and services.
Why Join Sam's Club?

At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Retail Customer Service Associate, you will have the opportunity to work in a dynamic and fast-paced environment, interact with members from diverse backgrounds, and contribute to the success of our business. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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