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Food Manufacturing Customer Service Representative

2 months ago


La Palma, California, United States Ultimate Staffing Full time
Customer Service Representative - Food Manufacturing

Ultimate Staffing is partnering with a leading Food Manufacturing company to find a skilled Customer Service Representative. This role requires a strong commitment to customer satisfaction and excellent communication skills.

Key Responsibilities:

  • Receive and review incoming orders to ensure accuracy and compliance with company policies
  • Process orders promptly and accurately in the order management system
  • Coordinate with sales, production planning, and logistics teams to address order inquiries and resolve discrepancies
  • Monitor order status and shipment schedules to ensure timely delivery and customer satisfaction
  • Investigate and resolve order issues, including minimum order quantities, product availability, and shipping delays

Requirements:

  • Strong commitment to customer service
  • Experience with order management software
  • Proficiency in data analytics tools such as Excel and Power BI
  • Excellent written and verbal communication skills
  • Superb organizational skills, attention to detail, and accuracy

Desired Skills and Experience:

  • Customer Service
  • Email Communication
  • Inbound and Outbound Phone calls
  • Data Entry
  • Order Entry
  • Food Manufacturing

Ultimate Staffing is an equal opportunity employer and welcomes applications from all qualified candidates.