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Food Manufacturing Customer Service Representative
2 months ago
Ultimate Staffing is partnering with a leading Food Manufacturing company to find a skilled Customer Service Representative. This role requires a strong commitment to customer satisfaction and excellent communication skills.
Key Responsibilities:
- Receive and review incoming orders to ensure accuracy and compliance with company policies
- Process orders promptly and accurately in the order management system
- Coordinate with sales, production planning, and logistics teams to address order inquiries and resolve discrepancies
- Monitor order status and shipment schedules to ensure timely delivery and customer satisfaction
- Investigate and resolve order issues, including minimum order quantities, product availability, and shipping delays
Requirements:
- Strong commitment to customer service
- Experience with order management software
- Proficiency in data analytics tools such as Excel and Power BI
- Excellent written and verbal communication skills
- Superb organizational skills, attention to detail, and accuracy
Desired Skills and Experience:
- Customer Service
- Email Communication
- Inbound and Outbound Phone calls
- Data Entry
- Order Entry
- Food Manufacturing
Ultimate Staffing is an equal opportunity employer and welcomes applications from all qualified candidates.