Customer Service Liaison
1 day ago
Norman International Inc. is a leading manufacturer of window coverings with over 50 years of commitment to quality and craftsmanship. We are the number one choice for homeowners who demand the best.
Job Responsibilities- Respond to customer inquiries via phone and email to provide status updates on orders and shipments.
- Track shipments on various platforms and resolve issues by coordinating with related departments.
- Provide detailed product information, assist with order entry platforms, and guide customers through specification troubleshooting.
- Assist with entering and researching Return Goods Authorizations (RGA) requests.
- Act as a liaison between the customer and the Norman shipping teams and/or shipping companies to resolve shipment-related inquiries.
- Communicate with internal and external stakeholders to gather information and address customer concerns effectively.
- Enter order notes in our system and escalate issues to the appropriate team when necessary.
- Closely follow documented Standard Operating Procedures and guidelines to complete daily assigned tasks.
- Excellent verbal and written communication skills.
- Strong attention to detail and accuracy in handling orders and customer data.
- Basic problem-solving skills and the ability to work effectively with internal teams.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Familiarity with phone systems is a plus.
- Ability to remain calm and professional when addressing customer concerns.
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off and holidays
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Customer Service Ambassador
7 hours ago
La Palma, California, United States Norman International Full timeAbout UsNorman International Inc. is a leading manufacturer of window coverings with over 50 years of commitment to quality and craftsmanship. We are seeking a Customer Service Representative to join our team.Job ResponsibilitiesRespond to customer inquiries via phone and email to provide status updates on orders and shipments.Track shipments on various...
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Customer Service Director
2 weeks ago
La Palma, California, United States Rytech of New Orleans Full timeCustomer Service ManagerRytech of New Orleans is seeking a highly skilled Customer Service Manager to join our team. As a key member of our agency, you will be responsible for delivering exceptional customer experiences that drive business growth.Key Responsibilities:Establish and maintain strong customer relationships through proactive communication and...
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Customer Service Manager
3 weeks ago
La Palma, California, United States Chris Barredo - State Farm Agent Full timeJob OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Manager at Chris Barredo - State Farm Agent.Key Responsibilities:Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.Utilize a customer-centric approach to educate customers...
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Customer Service Representative
3 weeks ago
La Palma, California, United States Rytech of New Orleans Full timeROLE DESCRIPTION:Rytech of New Orleans is seeking a highly organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers.As a Customer Relations Representative with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile...
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Customer Service Associate
2 weeks ago
La Palma, California, United States ADP Full timeAbout ADPWe are a global leader in human resources technology, offering the latest AI and innovative solutions to help businesses thrive.Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-line support team, you will be responsible for resolving client...
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Customer Service Liaison
1 day ago
La Habra, California, United States State Farm Insurance Full timeState Farm Insurance **Job Summary:** We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative. **Key Responsibilities:** * Provide exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions * Process policy changes, claims, and payments...
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Customer Service Liaison
4 weeks ago
La Mirada, California, United States Insight Global Full timeJob DescriptionInsight Global is seeking a skilled Customer Service Representative to join their team in La Mirada, CA. As a key member of the customer support team, you will be responsible for handling inbound customer calls, resolving disputes, and providing exceptional service to clients.Responsibilities:Handle inbound customer calls and respond to...
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Bilingual Customer Service Representative
3 weeks ago
La Palma, California, United States Insight Global Full timeCustomer Support Associate - SpanishInsight Global is seeking a highly skilled Customer Support Associate to join our team in La Palma, CA. As a key member of our client's contact center, you will be responsible for providing exceptional customer service to clients in the payroll industry.Key Responsibilities:Answer up to 30 complex inbound calls daily,...
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Customer Service Representative
4 weeks ago
La Palma, California, United States Insight Global Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled and bilingual customer service representative to join our team at Insight Global. As a key member of our client's contact center, you will be responsible for providing exceptional support to clients via telephone, email, and other communication channels.Key Responsibilities:Answer up...
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La Palma, California, United States Primary Freight Services Full timeJob Title: Import Operations Customer Service SpecialistPrimary Freight Services, a leading provider of global and national transportation & logistics services, is seeking a dedicated and experienced Import Operations Customer Service Specialist to join our growing La Palma office. With over 26 years of experience and award-winning service, we value our...
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Customer Service Representative
2 weeks ago
La Palma, California, United States Ultimate Staffing Full timeCustomer Service Representative - Food ManufacturingUltimate Staffing is partnering with a leading food manufacturing company to find a skilled Customer Service Representative. This role requires a strong commitment to customer satisfaction and excellent communication skills.Key Responsibilities:Receive and review incoming orders to ensure accuracy and...
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La Palma, California, United States Ultimate Staffing Full timeCustomer Service Representative - Food ManufacturingUltimate Staffing is partnering with a leading Food Manufacturing company to find a skilled Customer Service Representative. This role requires a strong commitment to customer satisfaction and excellent communication skills.Key Responsibilities:Receive and review incoming orders to ensure accuracy and...
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Customer Service Representative
24 hours ago
La Palma, California, United States Ultimate Staffing Full timeJob Title: Customer Service Representative - Food ManufacturingUltimate Staffing is partnering with a leading food manufacturing company to fill a Customer Service Representative position. This role requires a strong commitment to customer service and experience in the food manufacturing industry.Key Responsibilities:Receive and review incoming orders to...
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Service Manager
7 days ago
La Palma, California, United States Convergint Full timeAbout ConvergintConvergint is a leading provider of security and life safety solutions, dedicated to delivering exceptional service to our customers. We are seeking a highly skilled and experienced Service Manager to join our team.Job SummaryThe Service Manager will be responsible for leading our service operations, ensuring that our customers receive the...
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Service Coordinator
3 weeks ago
La Palma, California, United States Insight Global Full timeJob Title: Service CoordinatorWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Insight Global. As a Service Coordinator, you will play a critical role in supporting our customers with maintenance support needs for job sites.Key Responsibilities:Support customers with maintenance support needs for job sitesWork...
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Service Manager 1
1 week ago
La Palma, California, United States Convergint Full timeAbout ConvergintConvergint is a leading provider of security and life safety solutions, dedicated to delivering exceptional service to our customers. We are committed to a culture of inclusion and diversity, and we are an equal opportunity employer.Job SummaryWe are seeking a highly skilled Service Manager to join our team. The successful candidate will be...
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Service Delivery Coordinator
1 week ago
La Palma, California, United States AppleOne Full timeJob SummaryWe are seeking a highly skilled Service Delivery Coordinator to join our team at AppleOne. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring seamless service delivery to our clients.Key ResponsibilitiesProvide timely and effective responses to customer inquiries and concerns,...
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Service Delivery Manager
2 weeks ago
La Palma, California, United States Convergint Full timeAbout ConvergintConvergint is a leading provider of security and life safety solutions, dedicated to delivering exceptional service to our customers. We are seeking a highly skilled and motivated Service Manager to join our team.Job SummaryThe Service Manager will be responsible for leading our service operations, driving revenue growth, and ensuring...
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Service Delivery Manager
2 days ago
La Palma, California, United States Convergint Full timeAbout ConvergintConvergint is a leading provider of security and life safety solutions, dedicated to delivering exceptional service to our customers. We are seeking a highly skilled and motivated Service Manager to join our team.Job SummaryThe Service Manager will be responsible for leading our service business and operations activities, driving revenue...
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Service Delivery Manager
3 weeks ago
La Palma, California, United States Convergint Full timeAbout ConvergintConvergint is a leading provider of security and life safety solutions, dedicated to delivering exceptional service to our customers. We are committed to a culture of inclusion and diversity, and we are an equal opportunity employer.Job SummaryWe are seeking a highly skilled and experienced Service Manager to join our team. As a Service...
