Customer Service Ambassador

8 hours ago


La Palma, California, United States Norman International Full time
About Us

Norman International Inc. is a leading manufacturer of window coverings with over 50 years of commitment to quality and craftsmanship. We are seeking a Customer Service Representative to join our team.

Job Responsibilities
  • Respond to customer inquiries via phone and email to provide status updates on orders and shipments.
  • Track shipments on various platforms and resolve issues by coordinating with related departments.
  • Provide detailed product information, assist with order entry platforms, and guide customers through specification troubleshooting.
  • Assist with entering and researching Return Goods Authorizations (RGA) requests.
  • Act as a liaison between the customer and the Norman shipping teams and/or shipping companies to resolve shipment-related inquiries.
  • Communicate with internal and external stakeholders to gather information and address customer concerns effectively.
  • Enter order notes in our system and escalate issues to the appropriate team when necessary.
  • Closely follow documented Standard Operating Procedures and guidelines to complete daily assigned tasks.
Qualifications
  • Excellent verbal and written communication skills.
  • Strong attention to detail and accuracy in handling orders and customer data.
  • Basic problem-solving skills and the ability to work effectively with internal teams.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Familiarity with phone systems is a plus.
  • Ability to remain calm and professional when addressing customer concerns.
Benefits
  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays


  • La Quinta, California, United States Planet Fitness Full time

    Job SummaryAs a Customer Service Ambassador at Planet Fitness, you will be responsible for delivering exceptional member experiences by providing a superior level of customer service to members, prospective members, and guests.**Essential Duties and Responsibilities**Meet and greet potential members, providing a warm and welcoming experience.Handle front...


  • La Palma, California, United States Rytech of New Orleans Full time

    Customer Service ManagerRytech of New Orleans is seeking a highly skilled Customer Service Manager to join our team. As a key member of our agency, you will be responsible for delivering exceptional customer experiences that drive business growth.Key Responsibilities:Establish and maintain strong customer relationships through proactive communication and...


  • La Palma, California, United States Chris Barredo - State Farm Agent Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Manager at Chris Barredo - State Farm Agent.Key Responsibilities:Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.Utilize a customer-centric approach to educate customers...


  • La Palma, California, United States Rytech of New Orleans Full time

    ROLE DESCRIPTION:Rytech of New Orleans is seeking a highly organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers.As a Customer Relations Representative with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile...


  • La Palma, California, United States Norman International Full time

    {"title":"Customer Service Representative","description":"About UsNorman International Inc. is a leading manufacturer of window coverings with over 50 years of commitment to quality and craftsmanship. We are the number one choice for homeowners who demand the best.Job ResponsibilitiesRespond to customer inquiries via phone and email to provide status updates...


  • La Palma, California, United States ADP Full time

    About ADPWe are a global leader in human resources technology, offering the latest AI and innovative solutions to help businesses thrive.Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-line support team, you will be responsible for resolving client...


  • La Palma, California, United States Insight Global Full time

    Customer Support Associate - SpanishInsight Global is seeking a highly skilled Customer Support Associate to join our team in La Palma, CA. As a key member of our client's contact center, you will be responsible for providing exceptional customer service to clients in the payroll industry.Key Responsibilities:Answer up to 30 complex inbound calls daily,...


  • La Mesa, California, United States Soapy Joe's Group, Inc. Full time

    About Soapy Joe's Group, Inc.We are a dynamic and growing company that values our employees and strives to create a positive work environment. Our mission is to provide exceptional customer service and to be a leader in the car wash industry.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service...


  • La Mirada, California, United States Eureka Ergonomic Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Eureka Ergonomic. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesRespond to a high volume of customer...


  • La Quinta, California, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, prospective members, and guests.Key ResponsibilitiesProvide a positive member experience by greeting and meeting...


  • La Palma, California, United States Insight Global Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and bilingual customer service representative to join our team at Insight Global. As a key member of our client's contact center, you will be responsible for providing exceptional support to clients via telephone, email, and other communication channels.Key Responsibilities:Answer up...


  • La Mesa, California, United States Federal Realty Full time

    About the RoleFederal Realty is seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative at Grossmont Center. As a key member of our customer service team, you will be responsible for providing exceptional service to our shoppers and the general public.ResponsibilitiesGreet and engage with shoppers and...


  • La Palma, California, United States Primary Freight Services Full time

    Job Title: Import Operations Customer Service SpecialistPrimary Freight Services, a leading provider of global and national transportation & logistics services, is seeking a dedicated and experienced Import Operations Customer Service Specialist to join our growing La Palma office. With over 26 years of experience and award-winning service, we value our...


  • La Palma, California, United States Ultimate Staffing Full time

    Customer Service Representative - Food ManufacturingUltimate Staffing is partnering with a leading food manufacturing company to find a skilled Customer Service Representative. This role requires a strong commitment to customer satisfaction and excellent communication skills.Key Responsibilities:Receive and review incoming orders to ensure accuracy and...


  • La Palma, California, United States Ultimate Staffing Full time

    Customer Service Representative - Food ManufacturingUltimate Staffing is partnering with a leading Food Manufacturing company to find a skilled Customer Service Representative. This role requires a strong commitment to customer satisfaction and excellent communication skills.Key Responsibilities:Receive and review incoming orders to ensure accuracy and...


  • La Palma, California, United States Ultimate Staffing Full time

    Job Title: Customer Service Representative - Food ManufacturingUltimate Staffing is partnering with a leading food manufacturing company to fill a Customer Service Representative position. This role requires a strong commitment to customer service and experience in the food manufacturing industry.Key Responsibilities:Receive and review incoming orders to...

  • Bellperson Ambassador

    2 weeks ago


    La Jolla, California, United States La Jolla Beach & Tennis Club Full time

    Job Title: Bellperson/AmbassadorJob Summary:The La Jolla Beach & Tennis Club is seeking a highly skilled Bell Person/Ambassador to provide exceptional service to our guests. As the first point of contact, you will be responsible for creating a lasting impression of our organization.Key Responsibilities:Provide professional, attentive, and genuinely friendly...

  • Bellperson Ambassador

    6 hours ago


    La Jolla, California, United States La Jolla Beach & Tennis Club Full time

    Job Title: AmbassadorThe La Jolla Beach and Tennis Club is seeking a highly skilled Ambassador to join our team at our beautiful oceanfront property.As an Ambassador, you will be the first point of contact for our guests, members, and visitors. You will provide exceptional customer service, ensuring that every interaction is memorable and exceeds...

  • Fitness Ambassador

    4 weeks ago


    La Habra, California, United States Orangetheory Fitness Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Fitness Ambassador. As a key member of our studio team, you will be responsible for delivering exceptional customer service, promoting our brand, and driving sales.Key ResponsibilitiesProvide exceptional customer service to our members and guestsPromote our...

  • Service Manager

    7 days ago


    La Palma, California, United States Convergint Full time

    About ConvergintConvergint is a leading provider of security and life safety solutions, dedicated to delivering exceptional service to our customers. We are seeking a highly skilled and experienced Service Manager to join our team.Job SummaryThe Service Manager will be responsible for leading our service operations, ensuring that our customers receive the...