Strategic Operations Director

4 weeks ago

Colorado Springs, Colorado, United States USfalcon Full time
Job Summary

USfalcon is seeking a seasoned strategic leader to serve as the Director of Operations for our Space Force Business Unit with the Aerospace Defense Industry.

This pivotal role is responsible for overseeing and managing all operational aspects of our Space Force and similar contracts managed at our Colorado Springs office, ensuring the successful delivery of high-quality, mission-critical services and products to our government clients and Prime contract partners.

The Director of Operations will lead a multidisciplinary team, driving operational excellence, efficiency, and compliance across all projects.

This role requires a deep understanding of the Space Force mission, organization, culture, contract management with fiscally responsible management practices, and the unique challenges of the aerospace defense sector.

The successful candidate will be tasked with optimizing resources, managing risk, ensuring customer satisfaction, developing or encouraging organic growth, while aligning operations with the broader strategic goals of USfalcon.

Essential Duties
  1. Lead the Space Force Business Unit to meet or exceed organizational objectives as established in the Strategic Plan (SP) and the fiscal year Annual Operating Plan (AOP).
  2. Provide analysis and advice for inclusion in the strategic plans and initiatives of USfalcon.
  3. Work closely with our contracts department and customers to understand, analyze, develop, and map customer requirements.
  4. Ensure alignment of customer and contracts requirements with the appropriate and sufficient workforce, optimizing resource allocation to meet customer expectations in terms of performance, schedule, and cost.
  5. Develop workforce breakdown structures that are responsive to contract obligations, adjusting staffing levels as necessary to maintain efficiency and effectiveness, and ensuring that all deliverables are met within agreed-upon timelines and budget constraints.
  6. Manage and control schedules and cost to provide on time, within budget, products, and performance for all aspects of our contractual efforts.
  7. Oversee program and project managers and manage teams or assigned projects to provide purpose and direction for operations and ensure compliance with all management policies, plans, procedures, and best practices.
  8. Ensure that the responsibilities, authorities, and accountability of all direct subordinates are defined, understood, and measured on a regular basis.
  9. Work directly with customers and project management staff as a trusted advisor to ensure an understanding of requirements, total customer satisfaction with service delivery, and Exceptional CPARS ratings.
  10. Develop and maintain subcontractor, partner, and teammate relationships within your assigned business markets.
  11. Support corporate growth and meet or exceed organizational objectives/goals and initiatives in your assigned markets.
  12. Identify new business opportunities that align with the capabilities and competencies of the company, support the company's strategic direction, and position the company to meet assigned growth goals.
  13. Actively support and engage with business development, capture management, pricing, and review support for organic growth opportunities to build the business.
  14. Ensure sufficient Division resources are allocated to produce winning proposals.
  15. Support our ISO 9001:2015 certification, CMMC certification, and Quality Management System (QMS).
  16. Participate in Quality Management Reviews (QMR) to collaborate and share information regarding the suitability, adequacy, and effectiveness of, and compliance with, the QMS.
  17. Support Monthly and Quarterly management meetings and reviews.
  18. Represent the company at key and important meetings and symposiums with government customers, and when appropriate, at awards ceremonies honoring USfalcon or its employees.

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