Director of Operations

1 month ago

Colorado Springs, Colorado, United States USfalcon Full time
Director of Operations

We are seeking a seasoned strategic leader to serve as the Director of Operations for our Space Force Business Unit. This pivotal role is responsible for overseeing and managing all operational aspects of our Space Force and similar contracts managed at our Colorado Springs office, ensuring the successful delivery of high-quality, mission-critical services and products to our government clients and Prime contract partners.

Key Responsibilities:
  • Lead the Space Force Business Unit to meet or exceed organizational objectives as established in the Strategic Plan (SP) and the fiscal year Annual Operating Plan (AOP).
  • Provide analysis and advice for inclusion in the strategic plans and initiatives of USfalcon.
  • Work closely with our contracts department and customers to understand, analyze, develop, and map customer requirements.
  • Ensure alignment of customer and contracts requirements with the appropriate and sufficient workforce, optimizing resource allocation to meet customer expectations in terms of performance, schedule, and cost.
  • Develop workforce breakdown structures that are responsive to contract obligations, adjusting staffing levels as necessary to maintain efficiency and effectiveness, and ensuring that all deliverables are met within agreed-upon timelines and budget constraints.
  • Manage and control schedules and cost to provide on time, within budget, products, and performance for all aspects of our contractual efforts.
  • Oversee program and project managers and manage teams or assigned projects to provide purpose and direction for operations and ensure compliance with all management policies, plans, procedures, and best practices.
  • Ensure that the responsibilities, authorities, and accountability of all direct subordinates are defined, understood, and measured on a regular basis.
  • Work directly with customers and project management staff as a trusted advisor to ensure an understanding of requirements, total customer satisfaction with service delivery, and Exceptional CPARS ratings.
  • Develop and maintain subcontractor, partner, and teammate relationships within your assigned business markets.
  • Support corporate growth and meet or exceed organizational objectives/goals and initiatives in your assigned markets.
  • Identify new business opportunities that align with the capabilities and competencies of the company, support the company's strategic direction, and position the company to meet assigned growth goals.
  • Actively support and engage with business development, capture management, pricing, and review support for organic growth opportunities to build the business.
  • Ensure sufficient Division resources are allocated to produce winning proposals.
  • Support our ISO 9001:2015 certification, CMMC certification, and Quality Management System (QMS).
  • Participate in Quality Management Reviews (QMR) to collaborate and share information regarding the suitability, adequacy, and effectiveness of, and compliance with, the QMS.
  • Support Monthly and Quarterly management meetings and reviews.
  • Represent the company at key and important meetings and symposiums with government customers, and when appropriate, at awards ceremonies honoring USfalcon or its employees.

Requirements:

  • 20 years of DoD project and program management experience.
  • Experience managing and maintaining programs that meet the needs of DoD and/or Federal agencies.
  • Experience in DoD systems acquisition and program management principles, policies, and practices as defined in DoDI as well as knowledge of roles and relationships within the DoD, Air Force and Space Force.
  • Experience in executing DoD programs with prime contractors, subcontractors, and suppliers both CONUS and OCONUS, including adherence to ITARS regulations.
  • Experience leading and focusing business development efforts to achieve growth goals.
  • Ability to effectively communicate orally and in writing, providing quality acquisition and program documentation (briefings, documents, plans, concept papers, etc.).
  • Proficient in Microsoft Office applications (e.g., Word, PowerPoint, Excel, Access, and Outlook) and working within Microsoft SharePoint portals.

Preferred Qualifications:

  • PMI, PMP or equivalent certification preferred.

Education/Certification:

Bachelor's degree from an accredited institution; Master's degree preferred.

Required Clearance:

Top Secret with SCI eligibility.

Travel:

20% Travel

In compliance with Colorado's Equal Pay for Equal Work Act, USfalcon considers several factors when extending an offer, including but not limited to, the role and associated responsibilities as well as a candidate's work experience, knowledge, skills, education, and training.

Benefits Offered:

medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, EAP, parental leave, pet insurance, paid time off, and holidays.

About US:

USfalcon has grown from our roots in 1984 to become a mid-tier professional services company supporting a diverse and global customer base of DoD and Federal Agencies. We have been excelling in diverse platforms for almost 30 years and continue to be an industry leader. If you thrive in an organization that values integrity, commitment, stewardship, and service, we want to meet you. We deliver core capabilities in Aviation, Space, Information Technology, and Business Operations and continue to grow and expand our competencies, contracts and customer base, adding to our long history of supporting customer and community needs. Learn more at

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

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