Field Service Representative

2 weeks ago


Charlotte North Carolina, United States DISH Full time

DISH is a leading provider of connectivity solutions, with a rich history of innovation spanning over 40 years. Our business encompasses satellite television service, live-streaming, on-demand programming, smart home installation services, mobile plans, and products. We are building America's First Smart NetworkTM, a cutting-edge platform that simplifies lives and unlocks infinite smart home possibilities.

As a Field Technician, you will be a key representative of DISH, delivering exceptional customer experiences in customers' homes daily. You will work closely with homeowners to understand their needs and provide tailored solutions, leveraging our expertise in smart home technology.

Key Responsibilities:

* Represent DISH in customers' homes, building rapport and delivering outstanding customer experiences
* Install and configure DISH equipment, ensuring seamless connectivity and optimal performance
* Collaborate with customers to understand their needs and preferences, providing personalized solutions
* Work in a fast-paced environment, adapting to changing situations and priorities

Requirements:

* Ability to build rapport quickly and communicate effectively with customers
* Physical stamina to work on ladders, lift heavy equipment, and navigate small spaces
* Valid driver's license and a driving record that meets DISH's safety standards
* Willingness to travel and work in varying climates and weather conditions

Benefits:

* Competitive hourly rate and location pay differential
* Paid training, time off, and holidays
* Medical, dental, vision, and life insurance packages
* 401(K) with company match and employee stock purchasing program (ESPP)
* Tuition reimbursement and opportunities for career growth and advancement

Join our team of dedicated professionals who are passionate about delivering exceptional customer experiences and shaping the future of connectivity.



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