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Client Relations Specialist
2 months ago
Customer Service Representative/Account Management
- We are looking for a motivated and enthusiastic Customer Advocate
- Collaborate closely with a designated group of accounts for comprehensive account oversight
- Thriving in a dynamic environment focused on providing exceptional customer service
- Play a key role in the organization's success
Graphic Packaging International stands at the forefront of the food and beverage packaging sector, delivering packaging solutions for a wide array of global brands. The company prioritizes surpassing customer expectations, achieving results, and promoting environmental sustainability.
The ideal candidate will integrate into a team supporting the Americas Division, with duties centered around managing designated accounts. Skills in problem-solving and fostering long-term relationships are essential for success.
Key Responsibilities:
- Ensure accurate and ongoing communication with both internal and external stakeholders
- Manage orders and inventory based on predictive analysis
- Oversee project management for cultivating new business opportunities with current clients
- Meet all objectives related to account cash flow
- Engage in Lean Sigma initiatives and continuous improvement efforts
- Establish strong connections with clients
- Act as a liaison between the organization and clients for account management
- Carry out all other assigned responsibilities
Qualifications:
- Thorough understanding of customer account management principles
- Experience with ERP systems, preferably SAP
- High level of organization and meticulous attention to detail
- Effective skills in time management and prioritization
- Strong verbal and written communication abilities
- Proficient in Microsoft Office Suite
Experience:
- 2-5 years of relevant work experience or a proven track record
- Bachelor's degree in a relevant field of study or equivalent work experience
Position Type: Full-Time/Regular
Graphic Packaging International is an Equal Opportunity Employer that assesses candidates based on their qualifications for the position.