Claims Specialist for Property and Casualty Insurance

3 weeks ago


Raleigh, North Carolina, United States Alera Group Full time

Claims Specialist Job Description

Alera Group is seeking a dynamic and experienced Claims Specialist to serve our clients.

We are looking for highly motivated colleagues who bring experience and enthusiasm to our team.

The ideal candidate will have a minimum of one year of experience with property and casualty insurance claims.

The Claims Specialist will be responsible for timely reporting of first notice of loss to carriers, maintaining documentation of claim activities, and working closely with the Agency Claims Manager.

The successful candidate will also have excellent communication and interpersonal skills, as well as in-depth knowledge of laws and regulations relevant to insurance claims.

Key Responsibilities:

  • Timely report first notice of loss to carriers for all P&C coverage lines
  • Maintain documentation/notes of claim activities within the agency management system
  • Work closely with the Agency Claims Manager to communicate changes in claims reported and handled
  • Prepare open claim reports for appropriate commercial clients
  • Review carrier loss runs, claim notes, and adjuster information to ensure the best outcome for our clients
  • Communicate both written and verbally with insureds, adjusters, and internal staff to provide resolution and updates on claims
  • Review/track incoming correspondence, downloads, and faxes

Requirements:

  • Minimum of one year experience with property and casualty insurance claims
  • Associate's degree or higher, preferred
  • Clear and effective communication and interpersonal skills
  • In-depth knowledge of laws and understanding of guidelines and regulations relevant to insurance claims, preferred
  • Excellent computer skills, including the ability to navigate multiple systems at a time
  • Strong critical thinking, problem-solving and decision-making
  • Passion for customer service

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.



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