Claims Representative

4 weeks ago


Raleigh, North Carolina, United States Erie Insurance Full time
Job Summary

Erie Insurance is seeking a highly skilled Claims Representative to join our team. As a Claims Representative, you will be responsible for handling liability and property claims within designated authority, ensuring compliance with applicable state insurance laws, regulations, and procedures.

Key Responsibilities
  • Investigate and adjudicate claims within designated authority, verifying coverage and establishing reserves as needed.
  • Secure recorded statements, draft and process correspondence, reports, and records, and obtain additional information as required to determine liability.
  • Evaluate and negotiate claims, recognizing subrogation opportunities and initiating action as necessary.
  • Respond to inquiries from policyholders, agents, insurance carriers, claimants, and other stakeholders.
  • Stay up-to-date on liability laws for each state, motor vehicle codes, and no-fault/medical management/FPB laws.
Requirements
  • High school diploma or GED and two years of related claims handling or customer service experience, or equivalent educational experience.
  • Bachelor's or Associate's degree preferred.
  • Successful completion of Introduction to Insurance (INTRO) and Introduction to Claims (AIC 30) preferred.
  • Obtain appropriate licenses as required by state within 45 days of employment in the role for external applicants and 90 days of employment in the role for internal applicants.
What We Offer
  • Premier health, prescription, dental, and vision benefits for you and your dependents.
  • Low contributions to medical and prescription premiums.
  • Pension plan with vesting after five years of service.
  • 401(k) with up to 4% contribution match.
  • Paid time off, including vacation, personal days, sick days, bereavement days, and parental leave.
  • Career development opportunities, including tuition reimbursement and industry designations.
About Erie Insurance

Erie Insurance is a Fortune 500 company with over 6,000 employees and 13,000 independent agencies. We strive to be Above all in Service to our customers and employees, offering an exceptional benefits package and a diverse and inclusive work environment.



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