Membership Sales Representative

1 week ago


Columbia, Maryland, United States BJ's Wholesale Club Full time
Job Summary

As a Membership Sales Representative at BJ's Wholesale Club, you will be responsible for executing acquisition, renewing, upgrading, and cross-selling BJ's Loyalty Programs. You will also be responsible for merchandise returns, exchanges, pick-ups, and general customer service inquiries. Your primary goal will be to provide excellent and efficient member service.

Key Responsibilities
  • Execute acquisition, renewal, upgrade, and cross-selling of BJ's Loyalty Programs
  • Handle merchandise returns, exchanges, pick-ups, and general customer service inquiries
  • Provide excellent and efficient member service
  • Support the application of club policies, procedures, and compliance
  • Act with honesty and integrity, and lead with the member in mind to address any and all concerns
Requirements
  • Prior front-line/customer service or previous sales experience preferred
  • Results-driven with proven success in goal achievement
  • Basic math skills preferred
  • Computer proficiency preferred
Work Environment

The majority of the time will be spent frequently remaining in a stationary position on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. Occasionally requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.

Compensation

The pay range for this position is starting from $17.00. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications.



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