Customer Service Representative

4 weeks ago


Salt Lake, Utah, United States SIXT USA Full time
Job Title: Customer Service Agent

At SIXT USA, we are seeking a highly skilled and customer-focused Customer Service Agent to join our team. As a key member of our Branches & Operations division, you will be responsible for delivering exceptional customer service to our clients from around the world.

Key Responsibilities:
  • Welcome and assist customers upon arrival, ensuring a seamless and personalized experience.
  • Provide accurate information and respond to customer inquiries in a timely and professional manner.
  • Manage and maintain a clean and organized rental lot, ensuring efficient traffic flow and customer access.
  • Process rental transactions, including damage reports and fuel checks, with attention to detail and accuracy.
  • Communicate effectively with customers, colleagues, and management to ensure seamless operations and exceptional customer service.
  • Work collaboratively with the team to achieve business objectives and promote a positive work environment.
Requirements:
  • High school diploma or equivalent required.
  • Minimum 1 year of customer service experience.
  • Valid driver's license with a clean driving record.
  • Basic computer navigation skills and knowledge of Microsoft Office applications.
  • Ability to work 40 hours per week, including day and evening shifts.
  • Willingness to wear company uniforms and adhere to dress code standards.
  • Authorization to work in the United States without sponsorship.
What We Offer:
  • Paid vacation, medical, dental, vision, and 401(k) benefits.
  • Short-term and long-term disability insurance.
  • Basic and supplemental life insurance.
  • Opportunities for career growth and professional development.
  • A dynamic and inclusive work environment.

SIXT USA is an Equal Opportunity-Affirmative Action Employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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