Customer Service Representative
4 weeks ago
At SIXT USA, we are seeking a highly skilled and customer-focused Customer Service Agent to join our team. As a key member of our Branches & Operations division, you will be responsible for delivering exceptional customer service to our clients from around the world.
Key Responsibilities:- Welcome and assist customers upon arrival, ensuring a seamless and personalized experience.
- Provide accurate information and respond to customer inquiries in a timely and professional manner.
- Manage and maintain a clean and organized rental lot, ensuring efficient traffic flow and customer access.
- Process rental transactions, including damage reports and fuel checks, with attention to detail and accuracy.
- Communicate effectively with customers, colleagues, and management to ensure seamless operations and exceptional customer service.
- Work collaboratively with the team to achieve business objectives and promote a positive work environment.
- High school diploma or equivalent required.
- Minimum 1 year of customer service experience.
- Valid driver's license with a clean driving record.
- Basic computer navigation skills and knowledge of Microsoft Office applications.
- Ability to work 40 hours per week, including day and evening shifts.
- Willingness to wear company uniforms and adhere to dress code standards.
- Authorization to work in the United States without sponsorship.
- Paid vacation, medical, dental, vision, and 401(k) benefits.
- Short-term and long-term disability insurance.
- Basic and supplemental life insurance.
- Opportunities for career growth and professional development.
- A dynamic and inclusive work environment.
SIXT USA is an Equal Opportunity-Affirmative Action Employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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