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Hospitality Service Representative

2 months ago

Waikoloa, Hawaii, United States Hilton Grand Vacations Full time

Position Overview:
As a Hospitality Service Representative, you will play a crucial role in delivering outstanding service to our guests. Your primary responsibilities will include managing the check-in and check-out processes for owners and visitors, ensuring a seamless experience from arrival to departure.

Key Responsibilities:
- Provide exceptional customer service by addressing inquiries and resolving issues throughout guests' stays.
- Maintain a welcoming atmosphere at the front desk, ensuring all guests feel valued and attended to.
- Collaborate with other departments to enhance the overall guest experience.

Qualifications:
- Strong communication skills and a friendly demeanor.
- Ability to multitask and handle various guest requests efficiently.
- Previous experience in a hospitality or customer service role is preferred.

Join us in creating memorable experiences for our guests at Hilton Grand Vacations.