Guest Service Representative
4 weeks ago
We are seeking a highly skilled Guest Service Representative to join our team at Marriott International, Inc. As a Guest Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities- Organize and confirm guest check-ins and check-outs, room reservations, requests, changes, and cancellations.
- Secure payment and verify billing information.
- Activate and file room keys, process guest requests, and relay messages.
- Print contingency lists and identify and explain room features to guests.
- Supply guests with directions and information regarding property amenities, services, and hours of operation.
- Follow up on outstanding requests or problems from the previous day and resolve them.
- Run and review daily reports and logs, complete designated cashier and closing reports.
- Accept and record wake-up call requests and deliver them to the appropriate department.
- Count bank at the beginning and end of the shift and secure it.
- Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
- Provide change and notify Loss Prevention/Security of any guest reports of theft.
- Follow all company policies and procedures.
- Report accidents, injuries, and unsafe work conditions to the manager.
- Maintain confidentiality of proprietary information and protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests' service needs.
- Assist individuals with disabilities and thank guests with genuine appreciation.
- Speak with others using clear and professional language and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others and support the team to reach common goals.
- Comply with quality assurance expectations and standards.
We offer a competitive hourly rate of $21.59 to $26.99 per hour and a dynamic work environment that values diversity and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
-
Guest Service Representative
4 weeks ago
Waikoloa, Hawaii, United States Marriott International Inc Full timeJob SummaryAs a Guest Service Representative at Marriott International Inc, you will be responsible for providing exceptional customer service to our guests. This includes organizing and confirming guest check-ins and check-outs, processing room reservations and requests, and securing payment. You will also be responsible for verifying and adjusting billing,...
-
Vacation Sales Representative
4 weeks ago
Waikoloa, Hawaii, United States Marriott Vacations Worldwide Full timeAbout the RoleMarriott Vacations Worldwide is seeking a motivated and customer-focused individual to join our sales and marketing team as a Vacation Sales Representative. This role involves engaging with hotel guests at lobby desk locations, providing elevated customer service, and promoting the Marriott Vacation Club Destinations Program.Key...
-
Guest Service Representative
2 weeks ago
Waikoloa Village, Hawaii, 96738, Hawaii, United States Marriott International, Inc Full timeAdditional InformationPay: $21.59 to $26.99/hour, Full TimeJob Number24182967Job CategoryRooms & Guest Services OperationsLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Organize, confirm,...
-
Customer Service Liaison
4 weeks ago
Waikoloa, Hawaii, United States Air Methods Full timeKey Responsibilities:As a Guest Relations Agent at Air Methods, you will be responsible for providing exceptional guest service. This includes greeting guests professionally and establishing rapport to assist them in selecting the right product for their needs.Key Skills:Excellent communication and interpersonal skillsAbility to work in a fast-paced...
-
Island Lifestyle Ambassador
4 weeks ago
Waikoloa, Hawaii, United States Tommy Bahama Full timeLive the Island LifeAt Tommy Bahama, we're more than just a brand – we're a lifestyle. As an Island Lifestyle Ambassador, you'll be the face of our brand, representing our stylish trends and inspiring our guests to relax and unwind.We're looking for passionate individuals who are eager to grow with our company. Our diverse team includes apparel designers,...
-
Janitorial Services Attendant
4 weeks ago
Waikoloa, Hawaii, United States Koa Restoration & Maintenance Full timeJob Title: Janitorial Services AttendantWe are seeking a reliable and detail-oriented Janitorial Services Attendant to join our team at Koa Restoration & Maintenance. The successful candidate will be responsible for maintaining the cleanliness and overall appearance of our premises, ensuring a safe and pleasant environment for employees, guests, and...
-
Customer Service Liaison
4 weeks ago
Waikoloa, Hawaii, United States State Farm Insurance Full timeCustomer Service Role at State Farm InsuranceAs a Customer Service Representative at State Farm Insurance, you will be responsible for assisting customers with inquiries, complaints, and policy changes. Your role will involve providing accurate and timely information regarding insurance products and services, processing policy applications, renewals, and...
-
Sales Associate
4 weeks ago
Waikoloa, Hawaii, United States Tommy Bahama Full timeKey Responsibilities:As a Sales Associate at Tommy Bahama, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for guests. This includes greeting all guests with a friendly smile, selecting and helping locate or obtain merchandise based on guest needs and desires, and learning, referencing, and sharing...
-
Restaurant Operations Manager
1 month ago
Waikoloa, Hawaii, United States Gecko Hospitality Full timeRestaurant Manager OpportunityWe are seeking a seasoned Restaurant Manager to lead our upscale casual dining establishment in Waikoloa, HI. As a key member of our team, you will be responsible for delivering exceptional guest experiences and driving business results.Key Responsibilities:Oversee all aspects of the guest experience, from start to finish, to...
-
Guest Activity Coordinator
2 weeks ago
Waikoloa Village, Hawaii, 96738, Hawaii, United States Marriott International, Inc Full timeAdditional InformationFull Time, Pay Range: $25.29 - $31.61/hourJob Number24190651Job CategoryGolf, Fitness, & EntertainmentLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Create recreational...
-
Cosmetologist Hair and Nails Specialist
4 weeks ago
Waikoloa, Hawaii, United States OneSpaWorld Full timeJob Title: Cosmetologist Hair and NailsCompany Overview:Mandara Spa is a world-renowned spa chain with over 50 locations globally, each maintaining its reverence for Balinese traditions. Our spas offer a serene and peaceful atmosphere, where guests can experience the healing arts and relaxation.Job Summary:We are seeking a highly skilled and experienced...
-
Beauty Therapist
4 weeks ago
Waikoloa, Hawaii, United States OneSpaWorld Full timeJob Title: CosmetologistJob Summary:We are seeking a highly skilled and experienced Cosmetologist to join our team at Mandara Spa. As a Cosmetologist, you will be responsible for providing exceptional skincare and beauty services to our guests, ensuring that they receive the highest level of care and satisfaction.Key Responsibilities:Provide expert skincare...
-
Hair Stylist
1 month ago
Waikoloa, Hawaii, United States OneSpaWorld Full timeJob SummaryWe are seeking a highly skilled and motivated Hair Stylist to join our team at Mandara Spa. As a key member of our spa therapy team, you will be responsible for providing exceptional hair care services to our clients, ensuring a high level of professionalism and attention to detail in every treatment.Key ResponsibilitiesProvide high-quality hair...
-
OluKai Retail Associate
4 weeks ago
Waikoloa, Hawaii, United States OluKai-Kaenon-melin-Roark Full timeJob OverviewWe are seeking a highly motivated and customer-focused Retail Associate to join our OluKai team in Waikoloa. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, building strong relationships with our guests, and driving sales growth through effective product knowledge and visual...
-
Maintenance Technician II
4 weeks ago
Waikoloa, Hawaii, United States Hilton Grand Vacations Full timeAbout the Role:We are seeking a skilled Maintenance Technician II to join our team at Hilton Grand Vacations. As a key member of our Maintenance and Engineering Department, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional service to our owners and guests.Key Responsibilities:Perform a variety of moderately...
-
Multifaceted Maintenance Specialist
1 week ago
Waikoloa, Hawaii, United States Hilton Grand Vacations Full time{"header": "Job Title: Maintenance Technician II", "subheader": "Hilton Grand Vacations Bay Club", "bullet-points": [ "As a Maintenance Technician II, you will be responsible for ensuring that every interaction with an owner or guest is positive and memorable.", "Perform a variety of moderately complex and simple maintenance tasks or assignments...
-
Culinary Internship Opportunity
4 weeks ago
Waikoloa, Hawaii, United States Marriott International, Inc Full timeExplore the world of hotel management through our internship program. Gain hands-on experience in various areas of the hotel and build upon your classroom studies. Our program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began.As a hotel intern, you will be immersed in Marriott's culture and...
-
Strategic Financial Business Leader
4 weeks ago
Waikoloa, Hawaii, United States Marriott International Inc Full timeJob SummaryAs a key member of the Marriott International Inc team, the Director of Finance and Accounting will play a pivotal role in driving the financial success of our luxury resort. This strategic financial business leader will be responsible for developing and implementing property-wide strategies that deliver exceptional results and exceed the needs...
-
Bell Person
2 weeks ago
Waikoloa Village, Hawaii, 96738, Hawaii, United States Marriott International, Inc Part timeAdditional InformationPart-Time; Pay: $14.00/hour plus tipsJob Number24194094Job CategoryRooms & Guest Services OperationsLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Greet and escort guests...
-
Housekeeper (Full-Time)
2 weeks ago
Waikoloa Village, Hawaii, 96738, Hawaii, United States Marriott International, Inc Full timeAdditional InformationFull Time, Pay: $19.41 - $24.26/hourJob Number24192524Job CategoryHousekeeping & LaundryLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond promptly to requests from...