Hotel Linen Specialist

2 weeks ago


Harrisburg, Pennsylvania, United States Best Western Premier, the Central Hotel Full time
Job Overview

Position Summary: Responsible for the preparation, sanitation, and distribution of hotel linens, ensuring compliance with established standards to enhance guest satisfaction. Adheres to all health and safety regulations relevant to the hospitality industry, promoting the well-being of guests, staff, and the surrounding community.

Key Responsibilities:

  • Sorts, pre-treats, washes, dries, presses, folds, and distributes linens to various departments as required.
  • Monitors the operation of washers and dryers, promptly reporting any malfunctions or issues to management or maintenance personnel.
  • Keeps linen carts and supplies organized and tidy.
  • Responds efficiently to requests from guests and hotel personnel.
  • Ensures the security of equipment, keys, and supplies issued daily.
  • Maintains cleanliness and organization of the laundry area.
  • Upholds a professional appearance and demeanor at all times.
  • Exhibits a friendly, cheerful, and courteous attitude consistently.
  • Performs additional tasks as assigned.

Qualifications:

  • Basic understanding of laundry cleaning techniques, usage of laundry products, and operation of standard laundry machinery.
  • Physical capability to lift, bend, stoop, push, or pull heavy loads, and stand for extended periods.
  • Ability to lift linen bundles weighing up to 75 lbs.
  • Capability to push and/or pull wheeled carts weighing up to 100 lbs.
  • Effective communication skills with guests and team members.
  • Willingness to work a flexible schedule, including weekends and holidays.


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