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Housekeeping Supervisor

2 months ago

Harrisburg, Pennsylvania, United States Hilton Harrisburg - Harrisburg, PA Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Hilton Harrisburg in Harrisburg, PA. As a key member of our hotel operations team, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction in our guest rooms and public areas.

Key Responsibilities
  • Supervise and Coordinate Housekeeping Staff: Lead and motivate a team of housekeepers to ensure efficient and effective room cleaning and maintenance.
  • Inspect and Monitor Room Quality: Conduct regular inspections of guest rooms and public areas to ensure they meet our high standards of cleanliness and quality.
  • Coordinate Room Assignments and Maintenance: Work with the front desk and other departments to ensure efficient room assignments and maintenance, including VIP rooms and early morning make-up rooms.
  • Manage Linen and Supplies: Oversee the inventory and distribution of linen and cleaning supplies to ensure adequate stock levels and efficient use.
  • Collaborate with Other Departments: Work closely with front desk, engineering, banquet services, and room services to ensure seamless communication and coordination.
  • Ensure Guest Satisfaction: Take every opportunity to amaze our guests with exceptional service and attention to detail.
Requirements
  • High School Diploma or Equivalent: Required.
  • Experience in Hotel Operations: Preferred, with experience in Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards.
  • Strong Communication and Leadership Skills: Essential for effective communication and leadership of housekeeping staff.
  • Ability to Work a Flexible Schedule: Including nights, weekends, and holidays.
Benefits
  • Competitive Salary and Benefits Package: Including medical, dental, vision, paid time off, and employee assistance program.
  • Career Growth Opportunities: With a values-based culture and team-driven environment.
  • Reduced Room Rates: Throughout the portfolio, starting at $35 per night.
  • 401(k) and Employee Assistance Program: For your financial and personal well-being.