Front Office Manager

1 day ago


Franklin, Tennessee, United States Franklin Embassy Suites Full time
Hotel Front Office Manager Job Description

At Franklin Embassy Suites, we are seeking a highly skilled and experienced Front Office Manager to join our team. As a key member of our hotel's management team, you will be responsible for ensuring exceptional guest experiences while maintaining the highest standards of service and efficiency.

Key Responsibilities:
  • Manage and supervise front desk staff to ensure seamless guest check-in and check-out processes.
  • Monitor and control front office expenses, including labor costs, supplies, and equipment.
  • Develop and implement strategies to increase revenue and improve guest satisfaction.
  • Collaborate with other departments to ensure effective communication and coordination.
  • Ensure compliance with hotel policies, procedures, and brand standards.
Requirements:
  • Minimum 2 years of hospitality experience, preferably in a front office or management role.
  • Proven track record of success in managing front desk operations and staff.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and adapt to changing circumstances.
  • Basic computer skills, including Microsoft Office and hotel property management systems.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].


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