Policy Services Representative

2 days ago


Oklahoma City, Oklahoma, United States Oklahoma Farm Bureau Insurance Company Full time
Job Title: Policy Services Representative

Job Summary:

As a Policy Services Representative with the Oklahoma Farm Bureau Insurance Company, you will play a critical role in supporting the Policy Service Department by entering updated and corrected policy records into the InsuranceNow computer system.

Key Responsibilities:

* Assist with daily system tasks as needed
* Process agent of record updates on policies
* Process lender name and/or address updates on policies
* Learn Deposit Desk procedures, including verifying policy payments for accuracy, entering and depositing policy payments, and preparing deposit documents for the Accounting Department
* Develop knowledge of the 4H-FFA program processes and procedures

Requirements:

* A high school diploma or general education degree (GED) is required
* A minimum of two years of call center operator experience is preferred

Skills and Abilities:

* Data entry skills
* Excellent customer service skills
* Ability to handle telephones independently
* Working knowledge of computers and computer systems, with a helpful background in the SurePower 2000 System

Work Environment:

* Typical office environment
* Moderate noise level

Equal Opportunity Employer:

The Oklahoma Farm Bureau Insurance Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, or disability.

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