Customer Service and Insurance Policy Expert

3 days ago


Oklahoma City, Oklahoma, United States State Farm Insurance Full time

We are seeking a highly skilled Customer Service and Insurance Policy Expert to join our team at State Farm Insurance. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring customer satisfaction.

Responsibilities:

  • Assist customers with their insurance needs by providing accurate and timely information.
  • Process policy changes and updates in our system.
  • Handle incoming calls and emails from customers regarding policy inquiries and claims.
  • Collaborate with team members to resolve customer issues and ensure customer satisfaction.
  • Maintain customer records and update information as needed.
  • Provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner.
  • Stay up to date with insurance products and industry trends to effectively assist customers.
  • Follow company policies and procedures to ensure compliance with regulations and guidelines.
  • Meet or exceed performance goals and targets set by the company.

Job Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Basic computer skills and knowledge of insurance software.

Salary: $45,000 - $65,000 per year, depending on experience.

Benefits:

  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Life insurance.
  • Disability insurance.
  • Paid time off.

State Farm Insurance offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



  • Oklahoma City, Oklahoma, United States State Farm Insurance Full time

    Customer Service Representative Job DescriptionAt State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues that may arise.Key...


  • Oklahoma City, Oklahoma, United States Allstate Insurance Agency - Earl Madison III Full time

    About the Role:We are seeking a skilled Insurance Customer Care Professional to provide exceptional service to our clients and make a meaningful impact on their lives.This role offers the opportunity to work with insurance products and industry regulations, ensuring timely resolution of customer inquiries and claims.The ideal candidate will have excellent...


  • Oklahoma City, Oklahoma, United States Allstate Insurance Agency - Earl Madison III Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as an Insurance Customer Service Representative at Allstate Insurance Agency - Earl Madison III. This role offers the opportunity to provide exceptional service to our clients and make a meaningful impact on their lives.Key ResponsibilitiesAssist customers with...


  • Oklahoma City, Oklahoma, United States Allstate Insurance Agency - Earl Madison III Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our team as an Insurance Customer Care Professional at Allstate Insurance Agency - Earl Madison III in Oklahoma City, OK. This role offers the opportunity to provide exceptional service to our clients and make a meaningful impact on their lives.ResponsibilitiesAssist customers...


  • Oklahoma City, Oklahoma, United States Allstate Insurance Agency - Earl Madison III Full time

    Benefits:Bonus based on performanceCompetitive salaryHealth insurancePaid time offTraining & developmentAbout the Role:We are seeking a dedicated and customer-focused individual to provide exceptional service to our clients and make a meaningful impact on their lives. This is NOT a sales position.Responsibilities:Assist customers with insurance policy...


  • Oklahoma City, Oklahoma, United States Oklahoma Farm Bureau Insurance Company Full time

    Job Title: Policy Services RepresentativeJob Summary:As a Policy Services Representative with the Oklahoma Farm Bureau Insurance Company, you will play a critical role in supporting the Policy Service Department by entering updated and corrected policy records into the InsuranceNow computer system. Key Responsibilities:* Assist with daily system tasks as...


  • Oklahoma City, Oklahoma, United States Tony Brummitt - State Farm Agency Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Licensed Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional service to our customers.Key Responsibilities:Establish and maintain strong customer relationships through prompt and...


  • Oklahoma City, Oklahoma, United States State Farm Insurance Full time

    {"h1": "Customer Relations Representative at State Farm Insurance", "p": "As a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes, claims, and payments accurately and...


  • Oklahoma City, Oklahoma, United States State Farm Insurance Full time

    {"h1": "Customer Relations Representative at State Farm Insurance", "p": "As a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes, claims, and payments accurately and...


  • Oklahoma City, Oklahoma, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary** As a Customer Relations Representative at State Farm Insurance, you will play a vital role in delivering exceptional customer service and ensuring seamless experiences for our clients. **Key Responsibilities** * Assist customers with their insurance needs and provide accurate information and advice on policies and...


  • Oklahoma City, Oklahoma, United States State Farm Insurance Full time

    State Farm Insurance **Job Summary:** As a Customer Relations Representative at State Farm Insurance, you will play a vital role in delivering exceptional customer experiences. **Key Responsibilities:** * Assist customers with their insurance needs and provide personalized support * Process policy changes, claims, and payments accurately and efficiently *...


  • Oklahoma City, Oklahoma, United States Allstate Insurance Agency - Earl Madison III Full time

    About the RoleWe are seeking a passionate and customer-focused individual to join our team as an Insurance Customer Care Professional at Guy Madison Allstate Insurance Agency in Oklahoma City, OK. This role offers the opportunity to provide exceptional service to our clients and make a meaningful impact on their lives. This is NOT a sales...


  • Oklahoma City, Oklahoma, United States EarlyFace Group Full time

    Job Title: Senior Advocacy and Policy ExpertJob Summary: We are seeking a highly experienced Senior Advocacy and Policy Expert to join our team in Abuja. The successful candidate will be responsible for leading our advocacy and policy efforts to achieve our WASH goals.Key Responsibilities:Develop and implement effective advocacy and policy strategies to...


  • Oklahoma City, Oklahoma, United States Comma Insurance Full time

    Corporate Insurance Advisor RoleAs a Corporate Insurance Advisor at Comma Insurance, you will play a pivotal role in providing our clients with expert recommendations and guidance to ensure they select the right Property, Casualty, and Life insurance products to safeguard their interests. Working collaboratively with our team, you will be trained to deliver...


  • Oklahoma City, Oklahoma, United States Comma Insurance Full time

    Job OpportunityComma Insurance is seeking a highly motivated and customer-focused Corporate Producer to join our team. As a key member of our sales team, you will play a vital role in providing our clients with expert advice and guidance on selecting the right Property, Casualty, and Life insurance products to protect their assets and loved ones.As a...


  • Oklahoma City, Oklahoma, United States D3S Service Full time

    Job OverviewD3S Service is a dynamic appliance repair company dedicated to delivering exceptional products and services while ensuring customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, and live chat in a timely and professional manner.Provide accurate information about our products and services, pricing, and...


  • Oklahoma City, Oklahoma, United States D3S Service Full time

    Job OverviewD3S Service is a leading provider of appliance repair services, committed to delivering exceptional customer experiences. We are seeking a highly skilled Customer Service Representative to join our team and play a key role in maintaining our high standards of customer support.Key ResponsibilitiesRespond to customer inquiries via phone, email, and...


  • Oklahoma City, Oklahoma, United States Aaron Whitlock-Farmers Insurance Agency Full time

    Job DescriptionAt Aaron Whitlock-Farmers Insurance Agency, we are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our clients.Key Responsibilities:* Taking payments and handling billing* Processing policy changes as requested by...


  • Oklahoma City, Oklahoma, United States Comparion Insurance Agency Full time

    Insurance Sales Associate Job DescriptionWe are seeking a highly motivated and results-driven Insurance Sales Associate to join our team at Comparion Insurance Agency, a Liberty Mutual company. As an Insurance Sales Associate, you will play a critical role in driving profitable growth through new business sales and customer retention.Key...


  • Oklahoma City, Oklahoma, United States Terry Amacher - State Farm Agency Full time

    Job OverviewTerry Amacher - State Farm Agency is seeking a skilled professional to join their team as a Licensed Customer Service Representative - State Farm Agent Team Member.We are looking for a licensed, energetic, and motivated individual who can help our business grow through value-based conversations and exceptional customer service.Responsibilities...