Executive Director of Operations
4 days ago
**About Woofie's LLC**
Woofie's LLC is a leading provider of pet care services, recognized for its excellence in the industry. As a franchisee of Woofie's, you will be part of a reputable brand with a strong reputation for quality and customer satisfaction.
**Job Summary**
We are seeking an experienced General Manager to oversee the day-to-day operations of our pet grooming services. The ideal candidate will have a proven track record in managing teams, designing strategies for growth, and maintaining budgets.
**Key Responsibilities**
- Oversee the grooming schedule, ensuring efficient operations and high-quality services
- Communicate effectively with clients and groomers to ensure seamless service delivery
- Design and implement strategies for growth, including market analysis and competitor research
- Maintain accurate budgets and optimize expenses to ensure profitability
- Develop and implement policies and processes to ensure compliance with industry standards
- Lead and develop a team of employees, providing training and support to ensure their success
- Evaluate and improve operations and financial performance, identifying areas for improvement
- Prepare regular reports for upper management, highlighting key performance indicators and areas for improvement
**Requirements and Skills**
- Proven experience as a General Manager or similar executive role in the pet care industry
- Experience in planning and budgeting, with a strong understanding of financial management
- Knowledge of business processes and functions, including finance, HR, procurement, and operations
- Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions
- Excellent communication and leadership skills, with the ability to motivate and develop a team
- Bachelor's degree in Business or a relevant field, with a Master's degree preferred
**About Woofie's LLC**
Woofie's LLC is a leading provider of pet care services, with a strong reputation for quality and customer satisfaction. As a franchisee of Woofie's, you will be part of a reputable brand with a proven track record of success.
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