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Business Operations Manager
2 months ago
Job Summary:
The General Manager (GM) is responsible for the day-to-day store operations and business results for Jamba - Vitaligent, LLC. The GM is responsible for:
- Staffing: Recruiting, hiring, training, and developing a high-performing team to deliver exceptional customer service.
- Sales Growth: Building and executing strategies to drive sales, increase revenue, and meet or exceed sales targets.
- Controllable Costs: Managing labor, inventory, and other controllable costs to optimize profitability.
- Guest Service: Ensuring a positive customer experience through effective communication, problem-solving, and conflict resolution.
Key Responsibilities:
- Develop and implement business plans to achieve sales growth and profitability.
- Lead and manage a team of store employees to deliver exceptional customer service and sales results.
- Manage store operations, including inventory management, labor scheduling, and controllable costs.
- Monitor and analyze sales data to identify trends and opportunities for growth.
- Collaborate with district managers and other stakeholders to share best practices and drive business results.
Requirements:
- Proven track record of success in a retail or restaurant management role.
- Strong leadership and communication skills.
- Ability to analyze data and make informed business decisions.
- Experience with inventory management and labor scheduling.
- Passion for delivering exceptional customer service.