Housing Operations Manager
1 week ago
**About ConferenceDirect**
We are a leading provider of event management services, and we are seeking a highly skilled Housing Event Manager to join our team. As a key member of our Housing Services department, you will be responsible for ensuring the successful execution of event housing services for our clients.
Key Responsibilities- Develop and implement strategic plans to meet client housing needs and exceed expectations.
- Manage room block inventory and analyze hotel contracts to ensure contractual and financial obligations are met.
- Provide exceptional customer service and support to clients, responding to their needs in a timely and professional manner.
- Collaborate with the Housing Operations Team to ensure seamless execution of event housing services.
- Monitor and analyze event data to identify trends and areas for improvement.
- Develop and maintain strong relationships with clients, hotels, and other stakeholders to ensure successful event outcomes.
- Stay up-to-date with industry trends and best practices to continuously improve event housing services.
- Minimum 3 years' experience in hotel management, room block management, or group housing.
- Experience with housing platforms such as Passkey or Resiada is preferred.
- Strong organizational and time management skills, with the ability to prioritize multiple projects and tasks.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients, hotels, and other stakeholders.
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
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