Patient Services Associate II, General Surgery

3 days ago


Gloucester City, New Jersey, United States Jefferson Health Full time
{"title": "Patient Services Associate II, General Surgery", "description": "Job Summary

The Patient Services Associate II plays a vital role in enhancing the patient experience by providing exceptional customer service and support in the General Surgery department. This position requires a high level of professionalism, attention to detail, and effective communication skills to ensure a smooth and efficient flow of patients through the department.

Key Responsibilities
  • Process patient arrivals and departures, ensuring timely and courteous treatment.
  • Obtain pre-certifications and pre-authorizations for procedures, verifying insurance and referrals as needed.
  • Support the delivery of exceptional patient care by maintaining a clean and organized workspace, adhering to HIPAA guidelines, and escalating concerns as necessary.
  • Interact with patients, visitors, and staff in a professional and respectful manner, promoting a positive and inclusive environment.
  • Maintain accurate records and reports, ensuring compliance with regulatory standards and departmental policies.
Requirements
  • High School Diploma or equivalent required.
  • Customer service and/or patient-facing healthcare experience preferred.
Working at Jefferson Health

At Jefferson Health, we are committed to providing exceptional patient care and creating a positive work environment. As a Patient Services Associate II, you will have the opportunity to work with a talented team of healthcare professionals, contribute to the delivery of high-quality patient care, and grow your skills and knowledge in a dynamic and supportive setting.

", "company": "Jefferson Health"}

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