Patient Services Associate II

7 hours ago


Gloucester City, New Jersey, United States Jefferson Health Full time
Job Summary

We are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our healthcare team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.

Key Responsibilities
  • Process arrival and departure activities associated with patient visits, ensuring a smooth and efficient flow of patients to examination rooms.
  • Obtain pre-certifications and/or pre-authorizations for procedures, verify insurance, referrals, and patient demographic information.
  • Support the delivery of the Jefferson Experience by prioritizing the prompt and courteous treatment of all patients and visitors.
  • Interact with co-workers, visitors, and other staff in a professional manner, maintaining a positive and respectful attitude.
  • Process check-in and/or check-out, point-of-service activities, and/or scheduling of patient appointments via EPIC.
  • Ensure compliance with all applicable federal, state, and local regulatory standards.
Requirements
  • High School Diploma or equivalent required.
  • Customer service and/or patient-facing healthcare experience preferred.
What We Offer

At Jefferson Health, we are committed to providing a work environment that is inclusive, equitable, and respectful. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Covid Vaccination is a requirement for employment at Jefferson Health for employees working at our clinical entities or at the University.



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