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Car Rental Sales Agent

2 months ago


Sterling Heights, Michigan, United States Sixt Full time

About the Role:

Sixt is seeking a skilled Rental Sales Agent to provide exceptional customer service and drive sales growth. As a key member of our team, you will be responsible for delivering a world-class customer experience, upselling and cross-selling our services, and meeting sales and service standards.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service in all customer contact situations, ensuring a positive and memorable experience for our customers.
  • Sales and Upselling: Upsell and cross-sell our services to customers, including vehicle upgrades and additional services, to drive sales growth and revenue.
  • Administrative Tasks: Complete administrative tasks, including daily lists and reports, to assist the branch in achieving its goals.
  • Communication: Communicate effectively with customers, colleagues, and management, both verbally and in writing, to ensure seamless communication and collaboration.
  • Branch Support: Assist the branch with returning and turnaround of vehicles, as needed, to ensure efficient operations and customer satisfaction.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: Minimum 1 year of customer service or sales experience required.
  • Skills: Strong interpersonal and communication skills, ability to work in a fast-paced environment, and a customer-focused mindset.
  • Availability: Must be available to work a variety of shifts, including evenings and weekends, and be willing to travel up to 10% of the time.

What We Offer:

  • Competitive Compensation: Competitive hourly rate and uncapped monthly bonus eligibility.
  • Benefits: Paid vacation, medical, dental, vision, and 401(k) plan, as well as short-term and long-term disability insurance.
  • Opportunities for Growth: Opportunities for career advancement and professional growth within the company.