Rental Coordinator Position

4 weeks ago


Sterling Heights, Michigan, United States Carter Machinery Company, Inc Full time

Carter Machinery Company, the authorized Caterpillar dealer, is seeking a Rental Coordinator in Dulles, Virginia. The Rental Coordinator will be responsible for coordinating and processing rental agreements for customer rentals of Caterpillar and allied equipment. This role is critical to the day-to-day execution of the rental business, requiring a self-starter able to work in a fast-paced environment with limited supervision.

Key Responsibilities:
  • Coordinate and process rental agreements for customer rentals of Caterpillar and allied equipment.
  • Perform general administrative tasks in support of the Rental team.
  • Build solid relationships with customers and provide exceptional customer satisfaction skills.
  • Read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals.
  • Understand and practice effective sales techniques.
  • Calculate figures and amounts such as discounts and interest.
  • Work additional hours to meet customer and business demands.
  • Promote a positive customer experience.
Requirements:
  • High school diploma or equivalent.
  • Experience in the equipment rental industry and knowledge of equipment applications.
  • Exceptional customer satisfaction skills and the ability to build solid relationships.
  • Excellent written, verbal, and telephone communication skills.
  • Technical aptitude and ability to learn Caterpillar's Dealer Business System (DBS) and related rental software programs.
Benefits:
  • Competitive compensation and benefits package.
  • Health, dental, and vision insurance.
  • Paid time off.
  • 401(k) with $0.75 to $1.25 match up to 6%.
  • Life and disability insurance.
  • In-house training instructors/programs.
  • Tuition reimbursement.
  • Employee referral bonus program.
  • Discounts on cellular phone service, computers, tooling, cars, and trucks.

Carter Machinery Company, Inc. is an EEO/AA Employer. All qualified individuals are encouraged to apply.


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