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Restaurant Operations Manager
2 months ago
Hula Hoops Restaurant & Tiki Bar is a vibrant and dynamic dining establishment known for its exceptional cuisine, lively atmosphere, and outstanding customer service. We are seeking an experienced and dedicated Restaurant Operations Manager to lead our team and oversee all aspects of our restaurant operations.
Job Responsibilities- Operational Excellence: Oversee daily restaurant operations, ensuring seamless and efficient service delivery.
- Team Leadership: Manage and mentor staff, including hiring, training, and performance evaluations, to foster a positive and inclusive work environment.
- Policy Development: Develop and implement policies and procedures to enhance operational efficiency and drive business growth.
- Financial Management: Monitor financial performance, including budgeting, forecasting, and cost control, to ensure the restaurant's financial stability.
- Quality Control: Maintain high standards of food quality, presentation, and service to ensure customer satisfaction.
- Compliance: Ensure compliance with health and safety regulations to maintain a safe working environment.
- Customer Service: Handle customer inquiries and complaints, providing exceptional customer service to build customer loyalty.
- Menu Planning: Collaborate with the Executive Chef on menu planning and promotions to drive revenue growth.
- Marketing: Drive marketing and promotional activities to increase revenue and attract new customers.
- Experience: Minimum of 5 years of experience in restaurant management.
- Leadership Skills: Strong leadership and communication skills to motivate and manage a team.
- Organizational Skills: Excellent organizational and multitasking abilities to handle multiple tasks and priorities.
- Financial Acumen: Strong financial acumen and experience with budgeting and cost control to ensure financial stability.
- Adaptability: Ability to work in a fast-paced environment and handle high-stress situations.
- Availability: Flexibility to work various shifts, including evenings, weekends, and holidays.
- Passion: A passion for hospitality and customer service to deliver exceptional customer experiences.
- Competitive Salary: Competitive salary based on experience.
- Performance-Based Bonuses: Performance-based bonuses to recognize and reward outstanding performance.
- Health and Wellness Benefits: Health and wellness benefits to support the well-being of our team members.
- Professional Growth: Opportunities for professional growth and development to enhance skills and knowledge.
- Employee Discounts: Employee discounts on meals to enjoy our restaurant's cuisine.
- Inclusive Work Environment: A supportive and inclusive work environment to foster a positive and productive team culture.
