Customer Service Ambassador
5 days ago
We are seeking a skilled Customer Service Ambassador to provide legendary service to our members. As a representative of AAA East Central, you will be the face of our organization, delivering exceptional service and support to our customers.
Responsibilities:
- Determine customer needs and provide personalized service
- Offer DMV vehicle license, registration, and notary services
- Meet sales and service goals for AAA products and services
- Prepare and provide travel-related materials, such as TripTik routings and marked road maps
- Issue passport photos and accept payments for various products
- Make hotel and car rental reservations and provide travel destination information
Qualifications:
- Experience in retail sales, banking, or similar customer service/sales environment
- Proven ability to exceed assigned sales or service quality goals
- Must be able to obtain and maintain a valid notary license
- Experience with Microsoft Office basics
- Ability to work overtime, including Saturdays
- Ability to travel locally when necessary
- A high school diploma or GED
Benefits:
- Extraordinary medical, dental, vision, and life benefits
- 401(k) Savings plan with company match
- Tuition assistance
- PTO for community volunteer programs
- Wellness program
- Employee discounts
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Customer Service Ambassador
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