Customer Service Ambassador

5 days ago


Pittsburgh, Pennsylvania, United States AAA East Central Full time

We are seeking a skilled Customer Service Ambassador to provide legendary service to our members. As a representative of AAA East Central, you will be the face of our organization, delivering exceptional service and support to our customers.

Responsibilities:

  • Determine customer needs and provide personalized service
  • Offer DMV vehicle license, registration, and notary services
  • Meet sales and service goals for AAA products and services
  • Prepare and provide travel-related materials, such as TripTik routings and marked road maps
  • Issue passport photos and accept payments for various products
  • Make hotel and car rental reservations and provide travel destination information

Qualifications:

  • Experience in retail sales, banking, or similar customer service/sales environment
  • Proven ability to exceed assigned sales or service quality goals
  • Must be able to obtain and maintain a valid notary license
  • Experience with Microsoft Office basics
  • Ability to work overtime, including Saturdays
  • Ability to travel locally when necessary
  • A high school diploma or GED

Benefits:

  • Extraordinary medical, dental, vision, and life benefits
  • 401(k) Savings plan with company match
  • Tuition assistance
  • PTO for community volunteer programs
  • Wellness program
  • Employee discounts


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