Customer Experience Ambassador

4 weeks ago


Pittsburgh, Pennsylvania, United States Dave & Buster Full time
Job Title: Customer Experience Ambassador

Job Summary:
As a Customer Experience Ambassador at Dave & Buster's, you will be responsible for delivering an unparalleled guest experience through exceptional communication and service skills. You will be the first point of contact for our guests, guiding them through their Midway experience and ensuring a positive and welcoming atmosphere.

Key Responsibilities:
  • Deliver exceptional guest service by being friendly, approachable, and attentive to guest needs.
  • Communicate effectively with guests, team members, and management to ensure seamless service delivery.
  • Manage wait times and provide timely and accurate information to guests.
  • Assist guests with all requests and answer questions as needed, making recommendations on items when appropriate.
  • Provide game assistance by promptly notifying support technicians or management as needed.
  • Bid farewell to guests leaving, ensuring everything was satisfactory and inviting them to return.
  • Notify management of any guest perceived to be unhappy.
  • Practice proper cost controls by accurately weighing tickets and scanning merchandise.
  • Responsible for stocking, displaying, and securing merchandise in all storage areas.
  • Responsible for the reconciliation of tickets and merchandise inventory.
  • Conduct merchandise inventory during and after shift, if applicable.
  • Check for restocking of necessary supplies and bring all areas up to standard.
  • Discuss problem areas with management.
  • Review the cleanliness and organization of the Winner's Circle, ensuring all plush and shelves are stocked, properly cleaned, and maintained.
  • Properly position and set up displays to increase guest traffic and promote sales.
  • Assist other team members as needed.
  • Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity, and efficiency/effectiveness.
Requirements:
Physical Demands:
  • Be friendly and able to smile frequently.
  • Work days, nights, and/or weekends as required.
  • Work in noisy, fast-paced environment with distracting conditions.
  • Read and write handwritten notes.
  • Lift and carry up to 30 pounds.
  • Move about facility and stand for long periods of time.
  • Walk or stand 100% of shift.
  • Reach, bend, stoop, mop, sweep, and wipe frequently.
Salary:
  • Compensation is from $7.25 - $13.25 per hour
Salary Range:
7.25

13.25

We are an equal opportunity employer and participate in E-Verify in states where required.

  • Pittsburgh, Pennsylvania, United States Nothing Bundt Cakes - Robinson-North Fayette, PA Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic Customer Experience Ambassador to join our team at Nothing Bundt Cakes - Robinson-North Fayette, PA. As a key member of our bakery team, you will be responsible for creating a warm and welcoming environment for our guests, providing exceptional customer service, and selling our delicious...


  • Pittsburgh, Pennsylvania, United States Resort Lifestyle Communities Full time

    We are seeking a highly motivated Dining Experience Ambassador to join our team at Resort Lifestyle Communities. In this role, you will have the opportunity to provide exceptional service to our residents and their guests, creating a warm and welcoming atmosphere in our resort-style dining room. With a focus on teamwork and a passion for hospitality, you...


  • Pittsburgh, Pennsylvania, United States PeopleReady Full time

    Job Title: Customer Ambassador AssociateJob Summary:As a Customer Ambassador Associate at PeopleReady, you will play a vital role in driving field-based activities to grow our business. Your primary responsibility will be to build customer relationships, ensure business continuity, and engage our pool of candidates and associates to fulfill our mission to...


  • Pittsburgh, Pennsylvania, United States Dean Honda Full time

    Job Summary:As a Customer Service Ambassador at Dean Honda, you will be the first point of contact for our customers in the service drive. Your primary responsibility will be to greet customers, take down their information, and determine the reason for their visit.Key Responsibilities: Record customer information on the Multi-point inspection form. Manage...


  • Pittsburgh, Pennsylvania, United States Nothing Bundt Cakes Full time

    Be a Part of the JoyAt Nothing Bundt Cakes, we're on a mission to spread joy and make every celebration sweeter. As a Guest Service Representative, you'll play a vital role in creating an unforgettable experience for our guests.Your Responsibilities:* Greet and serve guests with a smile* Assist with cake orders and ensure seamless execution* Maintain a clean...


  • Pittsburgh, Pennsylvania, United States AAA East Central Full time

    We are seeking a skilled Customer Service Ambassador to provide legendary service to our members. As a representative of AAA East Central, you will be the face of our organization, delivering exceptional service and support to our customers.Responsibilities:Determine customer needs and provide personalized serviceOffer DMV vehicle license, registration, and...


  • Pittsburgh, Pennsylvania, United States Oak View Group Full time

    At Oak View Group, we are seeking a skilled Customer Service Ambassador to join our team. As a key member of our event staff, you will be responsible for delivering exceptional guest experiences while ensuring the safety and security of our venue.Key Responsibilities:Provide directional assistance to guests and ensure they arrive at their destination safely...


  • Pittsburgh, Pennsylvania, United States Orvis Full time

    At Orvis, we're passionate about connecting people with the outdoors. As a Seasonal Retail Ambassador, you'll play a key role in creating a welcoming and inclusive store atmosphere that inspires our customers to explore the world of fly fishing and conservation.You'll work closely with our Store Manager and Lead Retail Guide to:Create a store environment...

  • Server Ambassador

    4 weeks ago


    Pittsburgh, Pennsylvania, United States Gaucho Parrilla Argentina Full time

    Job Title: Server AmbassadorAbout the Role:We are seeking a skilled Server Ambassador to join our team at Gaucho Parrilla Argentina. As a Server Ambassador, you will be the face of our brand, providing exceptional customer service and ensuring that every guest has a memorable dining experience.Key Responsibilities:Greet and welcome guests promptly,...


  • Pittsburgh, Pennsylvania, United States PeopleReady Full time

    Job DescriptionAs a key member of the PeopleReady team, the Associate Ambassador will play a vital role in driving business growth and customer engagement. This dynamic role requires a strong ability to build relationships, ensure business continuity, and engage a pool of candidates and associates to fulfill the company's mission.Key Responsibilities:Manage...


  • Pittsburgh, Pennsylvania, United States Crunch Fitness Full time

    Job Summary:The Customer Service Ambassador is the face of our operation, responsible for creating a welcoming atmosphere for our members. This role involves handling preliminary guest questions and concerns, facilitating member check-in, and maintaining a fun and supportive environment.Key Responsibilities: Greet all members and guests with a smile and wish...


  • Pittsburgh, Pennsylvania, United States L'Occitane En Provence Full time

    Job OverviewWe are seeking a Seasonal Beauty Ambassador to join our team at L'Occitane En Provence. As a key member of our holiday team, you will be responsible for delivering exceptional customer experiences and promoting our iconic products.Key ResponsibilitiesGuest Experience & Hosting: Prioritize each guest as if they were a cherished guest in your home,...


  • Pittsburgh, Pennsylvania, United States Oak View Group Full time

    Job Title: Elevator Concourse AmbassadorOverview:This role is responsible for delivering exceptional guest experience by transporting visitors to their designated seating areas during all events at PPG Paints Arena. The Elevator Concourse Ambassador will provide a safe and welcoming environment for guests, adhering to strict protocols to ensure a smooth and...


  • Pittsburgh, Pennsylvania, United States SMS Holdings Full time

    Job SummaryAs a Hospitality Associate, you will play a vital role in enhancing the overall appearance of our service district. Your primary responsibility will be to maintain a high level of visibility and provide exceptional customer service to visitors.Key ResponsibilitiesManual Litter Collection: Circulate through assigned work zones to remove litter,...

  • Building Ambassador

    4 weeks ago


    Pittsburgh, Pennsylvania, United States E V Bishoff Company Full time

    Job DescriptionThe Building Ambassador is the face of E V Bishoff Company, responsible for creating a welcoming atmosphere for tenants and visitors. This role requires excellent communication skills, a friendly demeanor, and the ability to provide exceptional customer service.Key Responsibilities:Act as a diplomat for the building, greeting tenants and...


  • Pittsburgh, Pennsylvania, United States Parking Management Services Full time

    Parking Management Services is seeking a highly motivated and customer-focused Valet Parking Ambassador to join our team. As a Valet Parking Ambassador, you will be responsible for providing exceptional guest experiences, ensuring seamless valet parking services, and maintaining a positive atmosphere at our 5-star hotel locations, vibrant events, and...


  • Pittsburgh, Pennsylvania, United States SMS Holdings Full time

    Job SummaryAs a Hospitality Associate with SMS Holdings, you will play a vital role in enhancing the overall appearance of our service district. Your primary responsibility will be to circulate through assigned work zones, ensuring that sidewalks, street gutters, and alleys are free from litter, cigarette butts, and other debris. You will also be responsible...

  • Sales Associate

    1 month ago


    Pittsburgh, Pennsylvania, United States Knitwell Group Full time

    About UsAt Ann Taylor, we're committed to empowering women to feel inspired and motivated in their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere-from the office to special occasions (and everywhere in between).About the RoleAs a Sales Associate, you'll be the ultimate brand ambassador, creating authentic...

  • Sales Associate

    4 weeks ago


    Pittsburgh, Pennsylvania, United States Knitwell Group Full time

    About UsAt Ann Taylor, we're committed to empowering women to live their best lives. Our effortlessly polished styles are designed to go anywhere, from the office to special occasions. We're looking for a Sales Associate who embodies our brand values and can create authentic connections with customers.About the RoleAs a Sales Associate, you'll be the...


  • Pittsburgh, Pennsylvania, United States Pittsburgh Cultural Trust Full time

    Job Description:At the Pittsburgh Cultural Trust, we are seeking a skilled Front of House Ambassador to assist theater patrons and support traffic flow, seating, and facility security at various Trust facilities. This part-time position requires a strong customer service orientation, outstanding communication skills, and the ability to work cooperatively...