Customer Experience Ambassador

4 weeks ago


Pittsburgh, Pennsylvania, United States Nothing Bundt Cakes - Robinson-North Fayette, PA Full time
Job Overview

We are seeking a highly motivated and enthusiastic Customer Experience Ambassador to join our team at Nothing Bundt Cakes - Robinson-North Fayette, PA. As a key member of our bakery team, you will be responsible for creating a warm and welcoming environment for our guests, providing exceptional customer service, and selling our delicious cakes.

Key Responsibilities
  • Promptly greet and engage with guests, determining their interests and needs to create a superior customer experience.
  • Maintain strong product knowledge to educate guests on our cake options, pricing, and promotions.
  • Suggest additional merchandise to complete a unique celebration.
  • Process guest orders efficiently and accurately, inviting guests to join our email club for special promotions.
  • Uphold a clean and organized bakery presentation, including routine cleaning and replenishing of retail merchandise and cake display case.
  • Assist the Crafter in preparing cake decorations and packaging supplies as needed.
Requirements
  • Exhibits high energy and strong interpersonal skills, with the ability to interact with diverse people and provide a superior customer experience.
  • Can perform multiple tasks simultaneously while maintaining attention to detail.
  • Is diligent, organized, and self-motivated, with the ability to understand and carry out oral and written instructions.
  • Has the capacity to stand for extended periods and work in a fast-paced environment.
Perks
  • Closed Sundays and no late nights
  • Employee Discount
  • Fun, Upbeat Environment


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