Customer Service Ambassador
2 weeks ago
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide detailed information about our products and services
- Troubleshoot and resolve product-related concerns
- Document customer interactions and update records accordingly
- Develop and maintain a comprehensive knowledge base of our products and services
Requirements
- Previous experience in customer service, sales, or a related field
- Excellent written and verbal communication skills
- Ability to build strong relationships with clients
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
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