Client Relationship Specialist

3 weeks ago


West Hartford Connecticut, United States Massage Envy Full time
About the Role

We are seeking a highly motivated and results-driven Client Relationship Specialist to join our team at Massage Envy West Hartford. As a key member of our sales and service team, you will play a critical role in driving business growth and delivering exceptional client experiences.

Key Responsibilities
  • Develop and maintain strong relationships with clients to increase membership sales and retention
  • Provide personalized service and support to clients to ensure their needs are met and exceeded
  • Identify opportunities to upsell and cross-sell services and products to clients
  • Collaborate with the sales and service team to achieve business objectives and goals
  • Stay up-to-date on company policies, procedures, and promotions to effectively communicate with clients
What We Offer
  • A dynamic and supportive work environment with opportunities for growth and development
  • A competitive compensation package, including base pay and commission
  • Benefits that promote work-life balance and overall well-being
  • Access to ongoing training and development opportunities to enhance sales and customer service skills
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team


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