Current jobs related to Client Retention Specialist - Hartford, Connecticut - SCRAM Systems

  • Insurance Client Acquisition Specialist

    4 weeks ago

    Hartford, Connecticut, United States Randstad North America, Inc. Full time

    Insurance Client Acquisition SpecialistThis is a remote opportunity for a skilled Insurance Client Acquisition Specialist to join our team at Randstad North America, Inc. in the North East and Midwest region. The ideal candidate will have experience in Sales Insurance, Client, and Staffing.Key Responsibilities:Farm and hunt Insurance based clients in the...

  • Strategic Client Manager Lead

    1 week ago

    Hartford, Connecticut, United States Hartford Steam Boiler Inspection and Insurance Company Full time

    Job SummaryWe are seeking a highly skilled Strategic Client Manager Lead to join our team at Hartford Steam Boiler Inspection and Insurance Company. As a key member of our client engagement strategy, you will be responsible for driving profitable growth and servicing needs of our top-tier reinsured clients and prospects.Key Responsibilities:Develop and...

  • **Client Service Specialist

    4 weeks ago

    Hartford, Connecticut, United States Willis Towers Watson Public Limited Company Full time

    Job Summary: We are seeking a highly skilled Client Service Specialist to join our team at Willis Towers Watson Public Limited Company. As an Assistant Client Service Specialist, you will play a critical role in the day-to-day servicing of our Surety clients.Key Responsibilities:Build and maintain strong relationships with client-decision makers to ensure...

  • Client Relations Manager

    2 weeks ago

    Hartford, Connecticut, United States Infinity Group US Full time

    Job Title: Client Relations ManagerAt Infinity Group US, we are seeking a highly skilled Client Relations Manager to join our team. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction, and driving business growth.Key Responsibilities:Establish and...

  • Insurance Client Service Specialist

    2 weeks ago

    Hartford, Connecticut, United States Lockton Companies Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Insurance Client Service Specialist to join our team at Lockton Companies. As a key member of our Client Engagement strategy, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Support the...

  • Seasonal Document Processing Specialist

    1 week ago

    Hartford, Connecticut, United States MSCCN Full time

    Job Title: Seasonal Document Processing SpecialistMSCCN is seeking a highly skilled Seasonal Document Processing Specialist to join our team. As a key member of our Document Processing organization, you will play a critical role in supporting our audit practice by creating, editing, and formatting client financial statements, reports, and...

  • Client Service Associate

    1 month ago

    Hartford, Connecticut, United States Willis Towers Watson Public Limited Company Full time

    Job DescriptionAs an Assistant Client Service Specialist at Willis Towers Watson Public Limited Company, you will play a crucial role in delivering exceptional service to our Surety clients.Key Responsibilities:Build and maintain strong relationships with client decision-makersExecute deliverables on behalf of clients in accordance with Service Level...

  • Client Service Liaison

    2 weeks ago

    Hartford, Connecticut, United States Willis Towers Watson Public Limited Company Full time

    Key Responsibilities: Build and maintain strong relationships with client-decision makers Execute deliverables on behalf of clients in accordance with our Service Level AgreementsAbout the Role:This role is a key part of our Client Service team, working closely with clients to deliver exceptional service and support. If you have a passion for building...

  • Movement Disorder Specialist

    4 weeks ago

    Hartford, Connecticut, United States HealthEcareers - Client Full time

    Job OpportunityWe are seeking a highly skilled Neurologist to join our team as a Movement Disorder Specialist. The ideal candidate will have a strong background in neurology and a passion for developing a 100% Movement Disorder practice.About the RoleEstablish and lead a Neuro Movement Disorder PracticeTransition period of 6-12 months, with a gradual...

  • Chief of Oncology Director

    3 weeks ago

    Hartford, Connecticut, United States HealthEcareers - Client Full time

    Job Opportunity:HealthEcareers - Client seeks a visionary leader to serve as the Chief of Oncology. This esteemed position offers a unique blend of clinical and administrative responsibilities, allowing the successful candidate to lead from within and drive the development of high-quality services.About the Role:The Chief of Oncology will be instrumental in...

  • Neuroradiology Physician Specialist

    4 weeks ago

    Hartford, Connecticut, United States HealthEcareers - Client Full time

    Job OpportunityHealthEcareers - Client is seeking a skilled Neuroradiology Physician to provide locum tenens support.Job DetailsOn-site schedule: 7 days a week, 8:00 am - 5:00 pmVolume expectation: 60 Relative Value Units (RVUs)Neurology and spinal casesCredentialing timeframe: 60 daysBoard certification requiredExperience with Magnetic Resonance (MR)...

  • Investment Services Manager

    2 weeks ago

    Hartford, Connecticut, United States City National Bank Full time

    Job SummaryWe are seeking a highly skilled Investment Services Manager - Retirement Specialist to join our team at City National Bank. This role will be responsible for the administration of defined benefit and defined contribution plans, ESOPs, and other employee benefit trusts.Key ResponsibilitiesAdminister defined benefit and defined contribution plans,...

  • Insurance Client Acquisition Specialist

    3 weeks ago

    Hartford, Connecticut, United States Randstad North America, Inc. Full time

    Job Title: Client PartnerThis is a remote opportunity for a Client Partner to cultivate and secure Insurance clients in the North East and Midwest regions. The ideal candidate will have a strong background in Sales, Insurance, and Client Management.Key Responsibilities:Farm and hunt Insurance clients in the designated regionsDevelop and execute strategies to...

  • Insurance Client Acquisition Specialist

    1 month ago

    Hartford, Connecticut, United States Randstad North America, Inc. Full time

    Remote Client Partner OpportunityThis is a remote opening where our division is looking for a Client Partner to cultivate and secure Insurance-based clients in the North East and Midwest region.Eligible candidates can work in either EST or CT time zones. To be eligible, candidates must have experience in Sales, Insurance, Client, and Staffing.Key...

  • Client Service Associate, Wealth Office

    3 weeks ago

    Hartford, Connecticut, United States Fiducient Advisors Full time

    About the RoleFiducient Advisors is seeking a highly skilled Client Service Associate to join our team in the Wealth Office. As a key member of our client service team, you will be responsible for providing exceptional customer service and support to our clients, investment consultants, custodians, and money managers.Key ResponsibilitiesProvide high-quality...

  • Employment Specialist

    2 weeks ago

    Hartford, Connecticut, United States Community Renewal Team Full time

    Job Title: Employment SpecialistAt Community Renewal Team, we are committed to empowering individuals and families to achieve their full potential. As an Employment Specialist, you will play a vital role in helping our clients overcome barriers to employment and achieve their career goals.Job SummaryThe Employment Specialist will provide direct client...

  • Client Service Associate, The Wealth Office

    1 week ago

    Hartford, Connecticut, United States Fiducient Advisors Full time

    Fiducient Advisors is a leading provider of tailored and personalized investment consulting services to clients such as retirement plan sponsors, endowments, and foundations, private clients, and financial institutions. Our team of over 200 professionals nationwide supports our distinct purpose of helping clients prosper.The Client Service Associate is...

  • Outreach Specialist

    3 weeks ago

    Hartford, Connecticut, United States Community Renewal Team Full time

    Job Title: Outreach SpecialistAt Community Renewal Team, we are seeking a highly motivated and compassionate Outreach Specialist to join our team. As an Outreach Specialist, you will play a critical role in engaging with individuals experiencing homelessness in the Greater Hartford area to connect them to safe and stable housing solutions.Job SummaryThe...

  • Residential Support Specialist

    3 weeks ago

    Hartford, Connecticut, United States InterCommunity Full time

    Job Title: Residential Support SpecialistAt InterCommunity, we are seeking a highly motivated and compassionate Residential Support Specialist to join our team. As a key member of our residential care team, you will play a vital role in ensuring the safety and well-being of our clients.Responsibilities:Maintain a safe and therapeutic environment for clients...

  • Diversion Specialist

    3 weeks ago

    Hartford, Connecticut, United States Community Renewal Team Full time

    Job Title: Diversion SpecialistJoin the Community Renewal Team as a Diversion Specialist and play a critical role in preventing homelessness in our community.About the RoleThe Diversion Specialist will work closely with community partners to quickly divert and prevent individuals and families experiencing a housing crisis from becoming homeless by providing...

Client Retention Specialist

2 months ago

Hartford, Connecticut, United States SCRAM Systems Full time
Job Title: Client Retention Specialist

SCRAM Systems is seeking a highly skilled Client Retention Specialist to join our team. As a key member of our customer service team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and loyalty to our company.

Key Responsibilities:
  • Make outbound and inbound telephone calls to clients to address their questions and concerns.
  • Provide exceptional customer service, resolving issues and concerns in a timely and professional manner.
  • Work closely with clients to understand their needs and preferences, and tailor our services to meet their requirements.
  • Collaborate with internal teams to ensure seamless communication and service delivery.
  • Meet and exceed performance metrics, including call volume, resolution rates, and client satisfaction.
Requirements:
  • High school diploma or equivalent required.
  • Minimum 1 year of experience in call center customer service or sales/debt collection.
  • Excellent communication, customer service, and interpersonal skills.
  • Ability to work efficiently and effectively in a fast-paced, high-volume environment.
  • Strong problem-solving and negotiation skills.
  • Proficient in Microsoft Office, including Word, Outlook, and Excel.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.